Course Overview
This online technical writing course is a partner course that introduces learners to the fundamentals of writing clear, concise, audience-focused technical documents. It provides a structured overview of the technical writing process, helping participants turn complex information into documentation that informs, instructs, or persuades.
This is a partner course offered alongside our instructor-led programs. It provides a self-paced option for professionals who want a practical introduction to technical writing without waiting for a workshop date.
The course covers the attributes of technical writing, the writing process, effective strategies and tools, design principles that improve usability and readability, common types of technical documents, and revision techniques such as peer review and usability testing.
Who This Helps
This course is a strong fit for professionals who need to communicate technical information more clearly in reports, procedures, proposals, user guides, and other structured documents. It is also useful for employees who want a stronger foundation in writing for technical audiences and presenting information in a way that is easier to follow and use.
What Learners Will Do Better
- Explain the characteristics of effective technical writing and the needs of technical audiences.
- Follow the steps of the technical writing process from planning through revision.
- Apply writing strategies, tools, and templates that support accurate communication.
- Use design principles that improve readability, usability, and information display.
- Recognize the purpose and structure of common technical documents.
- Revise documents more effectively through peer review and usability testing.
- Present technical information with greater clarity, precision, and consistency.
How Teams Get Value From It
Teams use this course to build a shared baseline for writing clear technical documents across functions and roles. Common uses include assigning it to employees who create procedures or guides, supporting onboarding for roles that require structured documentation, and reinforcing expectations around clarity, consistency, and document usability.
Time, Access, and Credits
Estimated learning time is approximately 5 hours. The course is mobile-friendly, fully accessible, and audio-enabled. It carries 0.5 IACET CEUs and 5 ATD CI credits. A minimum score of 70 percent is required to pass and qualify for CEUs. It also includes an Ask the Expert feature, with responses typically provided within 24 hours.
Volume Pricing and Coordinated Enrollment
If purchasing seats for a group, contact us about volume pricing and coordinated enrollment.