Media Relations

LET US BE A RESOURCE

Years in Business

0 +

Training Courses

0 +

Topic Areas

Service Offerings

0 +

Media resources

We Can Help with Your Stories

Business Training Works provides media commentary on workplace communication, business etiquette, customer service, leadership, employee engagement, change management, productivity, and corporate training trends. Reporters and editors may contact us for practical insight from a training company with more than a quarter of a century of experience working with organizations across industries.

Business Training Works provides expert commentary on workplace communication, business etiquette, customer service, leadership, employee engagement, change management, productivity, sales communication, and training design.

Founded by Kate Zabriskie in 2000, Business Training Works is a talent development firm specializing in instructor-led training for organizations that want practical, engaging, and immediately useful learning experiences. The company works with businesses, government agencies, associations, universities, and other organizations throughout the United States and beyond.

Members of the press have turned to Business Training Works for insight on workplace behavior, professional communication, customer experience, employee expectations, remote and hybrid work, leadership practices, and the changing nature of work.

Where We've Been Quoted

Our advice and commentary have appeared in or been cited by national and regional publications, including:

Our Expertise

The team at Business Training Works can provide practical commentary on a wide range of workplace and professional-development topics, including:

Business etiquette and workplace professionalism
Customer service and customer experience
Employee engagement and workplace culture
Leadership and management communication
Change management and organizational readiness
Presentation skills and executive communication
Sales communication and account management
Business writing and email communication
Training design and facilitation skills
Remote work, hybrid work, and team communication
Productivity, prioritization, and time management
Conflict communication and difficult conversations

Why Reporters Contact Business Training Works

Reporters contact Business Training Works when they need a practical workplace-training perspective grounded in direct client work. We see what organizations are asking for, where employees struggle, and how expectations around communication, professionalism, leadership, service, and training are changing.

We can help with stories about workplace expectations, employee communication, customer service behavior, professional etiquette, leadership habits, training trends, and skill gaps.

Our commentary is especially useful when a story needs:

2000+

Client Engagements