Who’s Zoomin’ Who? Essential Skills for Participating in Zoom Meetings with Ease
Available Formats: Virtual Classroom Course
This introductory-level course for Zoom meeting organizers and participants will:
Share tips for getting the most out of the Zoom platform as a meeting or presentation participant.
Offer advice for looking professional on camera.
Explain the mechanics of chat, reaction buttons, file sharing, navigating breakout rooms, and other essential skills.
Suggests select external tools to pair with Zoom.
Virtual meetings and presentations have a unique rhythm. This course covers the essential technical skills needed to fully participate in Zoom meetings and the basic facilitation skills that can help attendees stay focused, avoid talking over each other, and participate fully as the presenter or meeting’s host intends. This program is ideally suited for people who want to put their best foot forward in the virtual world when using the Zoom platform.
At this program’s conclusion, participants should be able to:
Create a profile.
Present a professional image online.
Select a camera, microphone, or call-in number.
Minimize background noise.
Use the mute function correctly.
Leverage Zoom’s video filters, backgrounds, and extras.
Use the reactions buttons.
Join a breakout room.
Move from room to room when breakout rooms are self-selecting.
Chat to everyone and chat to individual participants.
Share files and screens.
Take advantage of a few external tools that can enhance interactions.
Navigate back to Zoom if an external program is used.
Use basic shortcuts.
Headshots: Looking Good and Sounding Good Online
Quiet on the Set: Mastering Mute and Other Meeting Management Features
Applause, Smiles, Shock, and Celebrations: Using Reactions Tools the Right Way
Improv: Chat, Joining Breakouts, Navigating Rooms, and Following Links
Usher Me In: Finding Your Way Back to Zoom and Leaving When It’s Time
By this program’s conclusion, participants should be able to join and participate in a Zoom meeting effectively and confidently. They should also be able to host and facilitate a small meeting.
Questions This Page Answers About Web-Based Zoom Basics Training
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“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
ONLINE INSTRUCTOR-LED ZOOM BASICS TRAINING
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