The Workplace Advantage: Leveraging Professionalism to Get Ahead
Available Formats: Virtual Classroom Course
This web-based workplace professionalism course will:
Address the fundamentals of office etiquette.
Explore the idea of professional reputation management.
Review basic communication skills.
Suggest productivity tips.
This virtual classroom program covers the fundamentals of workplace professionalism. The course addresses the advantages of good etiquette, the importance of managing one’s reputation, the value of listening, communication styles, how to create effective messages, email etiquette basics, and productivity essentials.
At this program’s conclusion, participants should be able to:
Describe basic workplace etiquette.
Explain the importance of reputation management.
Demonstrate listening skills.
Explain communication styles.
Craft effective messages.
Describe good email etiquette.
Implement basic productivity tips.
Rules for Succeeding at Work
Time Management Tips and Tricks
By the conclusion of this interactive web-based training course, participants should have a solid understanding of workplace professionalism and a handful of ideas they can immediately implement.
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“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
WORKPLACE PROFESSIONALISM WEB-BASED TRAINING
COURSE . WEBINAR . PROGRAM