Course Highlights

This course for people working in matrix teams will:

  • Highlight the skills needed to successfully navigate a matrix environment.
  • Offer ideas for clarifying roles and responsibilities, regardless of role.
  • Suggest communication tactics for keeping managers and teams informed about priorities, workloads, and other information.
  • Provide recommendations for self-advocacy.

Course Overview

This two-hour course turns the concept of a matrix structure from complex to comprehensible. Taught in a laid-back, conversation-like manner, the session will help participants identify their strengths and preferences and clarify roles and responsibilities within the team. The program also provides tools for self-advocacy and navigates them through the sometimes tricky world of communicating with multiple teams and multiple bosses.

Program Objectives

At this program’s conclusion, participants should be able to:

  • Explain the benefits and challenges of working in a matrix environment.
  • Inventory skills, likes, dislikes, and development opportunities.
  • Discuss best practices for clarifying roles, responsibilities, and priorities.
  • Develop a communication plan to manage up when interacting with direct-line and dotted-line managers.
  • Self-advocate.

Workshop Outline

  • Meeting the Matrix: Exploring Pluses and Minuses
  • I Know What I Like: Taking an Inventory
  • Shared Understanding: Clarifying Roles, Responsibilities and Expectations
  • In the Loop: Informing Others
  • Speak Up: Advocating for Yourself

Armed with this information, by the end of this program, participants should be positioned to thrive and not just survive in a matrix organization.