Online Instructor-Led Training for Delivering Stronger Client Presentations
Deliberate Dialogues: Skills for Delivering Engaging Client Presentations Online
Available Formats: Virtual Classroom Course
This web-based presentation skills course for those who meet with clients virtually will:
Share best practices for looking good and sounding good online.
Offer ideas for creating a dialogue right from the start.
Explain how to smoothly transition from one speaker to another.
Outline ideas for keeping people engaged throughout a discussion.
“Does anyone have any questions?” Crickets. “Okay, I’ll keep going. On this next slide….” No matter the circumstances, client presentations can be tough. And when they go online, the presenter must deal with another level of complexity. Are people paying attention? Am I going too fast or too slow? Am I hitting the right breadth and depth? I have no earthly clue. What a mess!
This two-hour workshop will help anyone who presents to clients in a virtual format. The program covers best practices for engaging a client’s hands and eyes, how to create a dialogue, ways to measure interest, and general virtual presentation etiquette.
At this program’s conclusion, participants should be able to:
Set the desired tone early.
Frame the purpose of a meeting or presentation.
Take temperature checks.
Follow best practices for looking good on camera.
Make virtual eye contact.
Use body language to amplify messages.
Smoothly transition from one presenter to the next.
Use the chat function effectively.
Follow virtual meeting etiquette best practices.
Nimble Know-How: Prepare for Any Platform
Clear Vision: Knowing What You Want and Setting the Stage
From the Director’s Chair: Anchoring and Focusing Skills
Show Mechanics: Getting Sharing and Sets Right
Check-In Strategies: Reading the Room
Advancing the Story: Driving Narratives
By the conclusion of the end of this web-based training course, participants should an arsenal of tools at their disposal to keep clients engaged during online presentations.
Questions This Page Answers About Web-Based Training for Delivering Stronger Virtual Presentations to Clients
Our virtual presentations to clients seem flat. Who can help?
Where can I find a virtual presentation skills course for delivering stronger presentations to clients and customers?
Who offers instructor-led presentation skills training?
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
INSTRUCTOR-LED ONLINE CLIENT PRESENTATION SKILLS TRAINING
COURSE . WEBINAR . PROGRAM