Online Instructor-Led Train-the-Trainer Training for Non-Trainers
The Inadvertent Trainer: Training Skills Who Unexpectedly Find Themselves Responsible for Teaching Others
Available Formats: Multi-Session Virtual Classroom Course
This train-the-trainer course for non-trainers and subject matter experts who must transfer knowledge to others will:
Cover the fundamentals of adult learning.
Offer easy-to-learn design and delivery models.
Suggest methods for supporting learning before and after training.
Provide tips for engaging participants.
Congratulations! In addition to your regular responsibilities, you are our new trainer.” “We need someone to train everyone else. How about you?” “You know so much, and we want to leverage your expertise. Please design and deliver a training program.” What? Every day people with no formal training are assigned training and teaching roles. While some of these accidental trainers are elated by the prospect of a new role, others feel overwhelmed. This three-part online workshop is designed to quickly upskill people with no formal training background. During this no-fluff course, we will cover the nuts and bolts of adult learning, introduce several practical frameworks, and discuss tactics for delivering and facilitating training efficiently. Ideally, clients will schedule this program with a week between each session to allow time for participants to work on short assignments.
Segment One Objectives
Review adult learning principles.
Explain the training wheel (training ecosystem model) and training sandwich (course model).
Apply an eight-step model for teaching technical content.
Develop a value proposition.
Segment One Modules
From Theory to Application: Adult Learning Principles
A Wheel and a Sandwich: Knowing How Training Fits
Steps One Through Eight: Teaching Processes and Procedures
Highlighting Benefits: The Importance of a Value Proposition
Segment Two Objectives
Determine what learners should be able to do to successfully perform on the job.
Create learning objectives to outline the goals of a course or training module.
Explore various interactive activity options.
Discuss best practices for providing pre-training and post-training support.
Create short videos to reinforce learning.
Segment Two Modules
From Objectives to Content: Rapid Design
Engagement Options: An Activities Menu
Color Code Shortcuts: Ensuring Interactivity
Creating Videos and Job Aids: Learning Reinforcement
Segment Three Objectives
Explain a training plan.
Evaluate training support materials.
Practice delivery tips and tricks.
Discuss strategies for handling the unexpected.
Segment Three Modules
Show What You Know: Training Plan Review
Content Critique: Support Material Evaluation
Delivery Tips and Tricks: Confidence Made Easier
When Things Go Wrong: Course Correction
By the conclusion of this web-based training course for non-trainers, participants should be able to create basic content and deliver those materials to others.
Questions This Page Answers About Web-Based Train-the-Trainer Training for Non-Trainers
My team of subject matter experts needs to learn training skills. Who can help?
We’ve never had any formal train-the-trainer training, but we have to upskill others. Who offers a course to help us be sure we’re doing the right things in the classroom?
Where can I find an online train-the-trainer program for non-trainers?
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
ONLINE . INSTRUCTOR-LED . WEB-BASED TRAIN-TRAINER TRAINING FOR NON-TRAINERS
COURSE . WEBINAR . PROGRAM . WORKSHOP