Teaching Fundamentals: Adult Learning and the Training Facilitator’s Many Hats
Available Formats: Virtual Classroom Course
This introductory train-the-trainer course will:
Outline the characteristics of good versus bad training.
Share adult learning principles and discuss how they should influence the training experience.
Offer a framework for creating a course or module value proposition.
Introduce the hats trainers wear and what those hats mean to the training experience.
Suggest a basic framework for understanding the training ecosystem.
This introductory program covers the fundamentals any training facilitator should understand before instructing adults. The workshop identifies the characteristics of effect and ineffective training, adult learning principles and how they should influence delivery, eight steps to successful knowledge transfer, and the many hats a training facilitator should know how to wear. The course is ideally suited for people who have never had any formal train-the-trainer training and for those who need a refresher.
At this program’s conclusion, participants should be able to:
Explain what makes training good or bad from both the participants’ and the facilitator’s point of view.
Describe adult learning principles and how they should influence training.
Create a value proposition.
Discuss the trainer’s many hats and actions trainers take to reduce risks, encourage engagement, increase knowledge transfer, and manage time.
Explain how content can influence a session’s format.
Explore the training sandwich and how a well-built one can mean the difference between training success or failure.
What You Already Know: The Look and Sound of Good and Bad Training
Stay on the Right Path: Taking Delivery Cues from Adult Learning Principles
The Trainer’s Many Hats: Your Roles and Responsibilities
Dissecting Content: Adapting Delivery to What You Have
The Training Sandwich: A Simple Learning Ecosystem Framework
By this program’s conclusion, participants should have an understanding of adult learning, the training ecosystem, and their role in the training process.
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“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
INSTRUCTOR-LED ONLINE TRAIN-THE-TRAINER TRAINING
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