Course Outcomes
This mix-and-match management skills program will:
- Provide organizations with a flexible menu of training sessions they can use to build a tailored leadership development program for their managers and supervisors.
- Address six core principles anyone responsible for people should understand.
- Offer frameworks and models people can immediately apply to their work.
- Give participants time to practice skills learned.
Course Overview
The Right Combination: Mix-and-Match Management Program is a menu-based offering designed for groups of all kinds.
This two-part session is the backbone of our mix-and-match virtual management training program. It covers six fundamentals that appear throughout the program.
In addition to Six Core Principles: What Every Manager Should Know, those purchasing the program can pick and choose from the other sessions to create a custom offering to meet the needs of their team.
Segment One Objectives
At this session’s conclusion, participants should be able to:
- Explain how an organization’s people, processes, and product connect to its purpose.
- Describe what happens when either people, processes, or products don’t support the purpose.
- Discuss the value of appreciation and its relevance to employee engagement.
- Practice appreciation.
- Explain the value of questions to persuasion and influence.
- Create effective questions.
Segment Modules
- The Calculus: How Purpose, People, Products, and Processes Work Together
- Appreciation: What Every Person Wants
- Persuasion: People Don’t Argue with Their Own Data
Segment Two Objectives
At this session’s conclusion, participants should be able to:
- Describe how ambiguity creates communication obstacles and negatively affects employee performance.
- Practice up-front contracts.
- Discuss the importance of having high expectations for others.
- Communicate those expectations.
- Explain the importance of regular feedback.
- Practice the LLC feedback method.
Segment Modules
- Clarity: The Ambiguity Obstacle
- Great Expectations: How to Set Ambitious Targets
- Regular Communication: The LLC Method
Upon completion of this four-hour training session, participants should have an understanding of the foundational skills they will need to successfully manage and lead others.
