Course Outcomes

This decision-making skills course will:

  • Outline levels of decision making and when to use each.
  • Suggest a repeatable process for making decisions.
  • Introduce basic ideation tools.
  • Share best practices for generating buy-in, selling choices, and monitoring the climate after decisions are made.

Course Overview

People who make good decisions at work realize greater benefits for themselves and their organizations. They save money and time, reduce risks and improve efficiencies, and build credibility with their coworkers.

This course covers the fundamentals of decision making and the tools employees should master if they must regularly make choices at work. The program consists of two two-hour segments.

Note: Upon request, we can use your organization’s real-world examples during the program.

Segment One Objectives

At this segment’s conclusion, participants should be able to:

  • Explain the balance between speed and gaining complete information before deciding.
  • Describe the role of empowerment in the decision-making process.
  • Explain different levels of decision making and how to communicate them.
  • Articulate the end goals of a decision and craft a decision statement.
  • Identify information required to make an informed decision.
  • Demonstrate basic ideation tools.

Segment One Modules

  • Two Paths: Planned Journey Versus Impromptu Choice
  • Alone or Together: Levels of Decision Making
  • An Essential Ingredient: Critical Thinking and Decision Making
  • Cards on the Table: Why Decision Statements Matter
  • Finding Facts: Gathering Information
  • Outlining Options: Basic Ideation Tools

Segment Two Objectives

At this segment’s conclusion, participants should be able to:

  • Create a mind map.
  • Define parameters and criteria.
  • Build a risk matrix.
  • Use a criteria chart.
  • Follow best practices for getting buy-in.
  • Anticipate common problems at each stage of the decision-making process.

Segment Two Modules

  • Plot It with a Picture: Graphic Organizing
  • Defining Choices: Available Options
  • Counting Votes: Making Decisions
  • Buy-In, Selling, and Monitoring: WIIFT
  • Arriving Prepared: Plan for the Pitfalls

By the end of this virtual training course, participants should have an understanding of the decision-making process and tools to use when making choices at work.