Course Note
This instructor-led change management skills course builds on Six Core Principles: What Every Manager Should Know and introduces the process and value of delegation. It is typically the sixth segment of a six-session program called The Right Combination: Mix-and-Match Management Training Program.
Course Objectives
At this session’s conclusion, participants should be able to:
- Describe the benefits of managed change.
- Identify popular change models.
- Recognize organizational best practices.
- Discuss and understand emotional and behavioral reactions to change.
- Involve others in the change process in a constructive way.
- Explain the Cowboy Model.
- Discuss ideas to effectively pivot.
- Identify actions individuals can take to implement change.
Program Modules
- Foundations: Why Managed Change, Methodologies, and Universal Best Practices
- Expected Responses: Common Reactions to Change
- People Preferences: Message Management
- A Deeper Dig: Case Studies and Next Steps
- The Core and Change Management: How They Tie Together
By the conclusion of this two-hour session, participants should be able to apply best practices to the change management process. They should also be able to explain how managing change is connected to the core principles discussed in session one.
