Course Highlights

This web-based virtual negotiation course will:

  • Provide participants with an understanding of basic negotiation concepts.
  • Suggest a model for conducting negotiations.
  • Explore communication skills for building influence.
  • Offer strategies to handle negotiation trips, traps, and tactics.

Course Overview

Achieving favorable results in negotiations requires more than just charisma or quick thinking; preparation is key. This comprehensive negotiation skills course equips participants with essential knowledge and techniques for successful negotiations. Through interactive and dynamic virtual workshops, participants will explore negotiation outcomes, collaboration strategies, a structured negotiation process, effective questioning and listening skills, and the identification and management of negotiation tricks, traps, and tactics.

Program Objectives

By the conclusion of this session, participants will be able to:

  • Explain well-known negotiation terms and vocabulary and understand negotiating strategy.
  • Follow an eight-step negotiation process.
  • Understand the importance of preparing objectives and targets.
  • Utilize questioning and listening skills to their advantage.
  • Take five specific actions to increase their influence in a virtual context.
  • Professionally handle disagreements or decline requests when necessary.
  • Prepare for negotiating tactics, tricks, and traps.

Program Modules

  • Negotiation Skills Basics: From Start to Finish
  • Building Trust and Rapport: Laying the Foundation
  • Collaboration and Win-Win Negotiation: Reds and Blues
  • Tactful Disagreements: “I Understand, and…”
  • Recognizing Negotiation Tricks and Tactics: On the Lookout
  • Case Studies and Application: Let’s Practice

By the conclusion of this interactive web-based training course, participants will have acquired practical negotiation principles and skills to effectively manage internal and external negotiations, irrespective of their formal authority, and achieve successful outcomes.