Online Instructor-Led Communication Styles Training
It’s a Jungle Out There!: Understanding and Leveraging Communication Styles at Work
Available Formats: Virtual Classroom Course
This web-based communication styles training course will:
Assess each participant’s communication style.
Highlight the strengths of each style.
Explain how people with opposite styles might interpret their actions and behaviors.
Suggest strategies for interacting with people of all styles.
“He gives the longest explanations. Detail after detail I just don’t care about.” “He’s super direct. In fact, his word choices are borderline rude. His listening skills leave something to be desired as well.” “She’s so quiet in meetings. I just don’t get it. I’ve tried asking her questions directly, and that only makes it worse. I’m at loss. One on one, she’s a lot more forthcoming.” When it comes to communication, it’s a jungle out there. Without a solid understanding of communication styles and preferences, people are left to navigate without much guidance. This online workshop assesses each participant’s style and provides solid suggestions for improving interactions with people of all styles.
At this program’s conclusion, participants should be able to:
Articulate the value of having people with style differences on a team.
Outline style differences and similarities.
Recognize behaviors associated with each style.
Adapt their verbal and written communication to work better with people of different styles.
It Takes All Kinds: Leveraging Style Preferences
The Jungle Explained: Lions, Peacocks, Doves, and Turtles
Clues and Cues: Style Spotting
Bend and Stretch: Flexing Skills
By the conclusion of this communication styles course, participants should have a clear understanding of their natural preferences and the tools needed to stretch and adjust to people who favor styles other than their own.
Questions This Page Answers About Web-Based Communication Styles Training
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“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
ONLINE . INSTRUCTOR-LED . WEB-BASED COMMUNICATION STYLES TRAINING
COURSE . WEBINAR . PROGRAM . WORKSHOP