Course Highlights

This web-based communication styles training course will:

  • Identify each participant’s preferred communication style.
  • Highlight the strengths of each style.
  • Explain how people with opposite styles might interpret each other’s actions and behaviors.
  • Suggest strategies for interacting with people of all styles.

Course Overview

“He gives the longest explanations. Detail after detail after detail, and I just don’t care.” “He’s super direct. In fact, sometimes, his word choices are borderline rude. He doesn’t listen well either.” “She’s so quiet in meetings. I just don’t get it. I’ve tried asking her questions directly, and that only makes it worse. I’m at a loss. One on one, she’s a lot more forthcoming.” 

When it comes to communication, it’s a jungle out there. And without a solid understanding of communication styles and preferences, people are left to navigate without much guidance. This online program provides help.

The course assesses each participant’s style, suggests best practices for working with different people styles, and provides solid suggestions for stretching and adapting to work better with others.

Note: This session pairs well with Beyond the Core Four: Communication Jungle Excursions, a companion course targeted at teams.

Program Objectives

At this program’s conclusion, participants should be able to:

  • Describe a brief history of people styles and various style models.
  • Outline style differences and similarities.
  • Recognize the behaviors associated with each style.
  • Discuss style-stretching strategies.
  • Adapt communication to work better with people of different styles.
  • Answer common questions about styles.

Program Modules

  • Nothing New: The History of Styles
  • It Takes All Kinds: Looking at Fundamentals
  • The Jungle Explained: Lions, Peacocks, Doves, and Turtles
  • Clues and Cues: Style Spotting
  • Bend and Stretch: Flexing Skills
  • Survey Says…:Discovering the Answers to Common Questions

By the conclusion of this instructor-led communication styles course, participants should understand their natural preferences and have the tools to stretch and adjust to people who favor styles other than theirs.