Dynamic Delivery: Confidence and Control in the Classroom
Available Formats: Virtual Classroom Course
This training delivery skills virtual course will:
Help participants establish their brand and ensure it is compatible with their organization.
Suggest methods for generating buy-in.
Provide guidelines for turning tells into asks.
Offer several language models for guiding learners and controlling the classroom.
Give concrete advice for handling challenging people and problems.
A seasoned facilitator can achieve learning objectives, maintain control of the classroom, and handle a range of surprises without breaking a sweat. This workshop addresses best practices for communicating confidence and competence in the classroom. During the session, participants will identify confidence targets, learn how to generate buy-in, practice creating and asking questions, explore a range of language models, and discuss strategies for dealing with a host of challenges.
At this program’s conclusion, participants should be able to:
Identify communication targets.
Demonstrate the look, sound, and feel of each target.
Establish classroom norms and rules without sounding like an authoritarian.
Explain the engagement continuum.
Use brain-science principles to their advantage.
Leverage buy-in strategies.
Convert tells to asks.
Apply a range of language models.
Troubleshoot common and not-so-common problems.
Confidence Targets: Identifying and Communicating Your Brand
Respect and Payoff: Generating Buy-In the Easy Way
Using Questions to Persuade: Work Like Socrates
Language Models: Keeping People and Processes on Track with Word Frameworks
Troubleshooting: Strategies for Dealing with Challenging People and Situations
By the end of this program, participants should feel more confident and capable in their ability to facilitate strong discussions, troubleshoot problems, and control their classrooms.
Questions This Page Answers About Classroom Management Training
Who offers an online classroom management course?
Where can I find a program that will help my training team better manage challenging course participants?
We could use some help with generating buy-in during training. Who can help us?
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
INSTRUCTOR-LED ONLINE CLASSROOM MANAGEMENT TRAINING
COURSE . WEBINAR . PROGRAM