Online Instructor-Led Managing Matrix Teams Training
Making the Most of the Matrix: Skills for Managing Crisscross Teams
Available Formats: Virtual Classroom Course
This web-based communication styles training course will:
Outline actions organizations should take before adopting a matrix structure.
Share the characteristics and behaviors successful managers and individuals exhibit on matrix teams.
Suggest the types of meetings people on matrix teams should add to their regular communication.
Provide a list of information managers should provide to their teams and questions they should ask to stay informed.
Offer best practices for negotiating on behalf of the direct reports.
This short course is designed for people who will manage or currently manage teams in a matrix structure. The program discusses best practices to follow before adopting the structure and characteristics that tip the scales toward success for people operating in this environment. Additionally, the course identifies the types of meetings managers may wish to hold, information they should share and solicit, and skills for negotiating on behalf of their team members.
At this program’s conclusion, participants should be able to:
Explain best practices for transitioning to a matrix organization.
Outline the characteristics individual contributors and managers need to succeed in a matrix environment.
Identify meetings and other touchpoints that will help project and people managers move the organization forward.
Discuss the information managers should share and questions they should ask the people they manage.
Describe how managers should negotiate on behalf of and advocate for their reports.
Ready, Set, Go: Implementing a Matrix Structure
The Right Ingredients: Understanding What People Need to Succeed in the Matrix
Statements and Questions: Knowing What to Tell and Ask
Let’s Negotiate: Advocating for Your People
By the conclusion of this program for managers working with matrix teams, participants should have the information they need to improve communication, productivity, and outcomes in this dynamic environment.
Questions This Page Answers About Training for Managers Working on Matrix Teams
We’ve just moved to a matrix environment. Is there a short course I can offer to my management team to help them with the transition?
Who offers a training program for matrix team managers?
What training exists for managers working in a matrix environment?
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
MANAGING MATRIX TEAMS WEB-BASED TRAINING
COURSE . WEBINAR . PROGRAM