This web-based course for interviewers will:

  • Outline best practices for finding talent.
  • Suggest steps for methodically approaching the interviewing process.
  • Review legal and illegal questions.

Course Overview

This virtual classroom course addresses the skills interviewers need to successfully and legally interview candidates. The program explores the benefits of good hiring, the cost of bad hiring, a proven end-to-end process for interviewing, effective questioning skills, legal versus illegal questions, and the importance of checking references.

Program Objectives

At this program’s conclusion, participants should be able to:

  • Describe the importance and impact of interviewing and hiring the best applicants.
  • Learn six laws of interviewing for finding the right people.
  • Identify and use the tools and techniques for interviewing effectively and finding talent.
  • Use the right kinds of questions to uncover what they are looking for.
  • Learn and use a specific step-by-step process for interviewing that eliminates mistakes.
  • Develop an action plan for their growth and development as interviewers.

Program Modules

  • Why Interview: The Benefits of Good Hiring
  • Six Essential Principles of Interviewing: What Every Interviewer Must Know
  • Conducting Successful Interviews: Following a Process
  • Open for Answers: Interview Questions and Tactics that Get Results
  • Good Communication: Building Rapport
  • The Law: What’s Legal and What Isn’t
  • Difficult Applicants: Seeing the Real Candidate
  • Checking References: A Necessary Step

By the conclusion of this web-based interviewing skills course, participants should understand what it takes to find talent, build rapport, and ask good legal questions.