The Exceptional Interviewer: Tactics and Techniques for Finding Top Talent
Available Formats: Virtual Classroom Course
This web-based interviewing skills course will:
Outline best practices for finding talent.
Suggest steps for methodically approaching the interviewing process.
Review legal and illegal questions.
This virtual classroom course addresses the skills interviewers need to successfully and legally interview candidates. The program explores the benefits of good hiring, the cost of bad hiring, a proven end-to-end process for interviewing, effective questioning skills, legal versus illegal questions, and the importance of checking references.
At this program’s conclusion, participants should be able to:
Describe the importance and impact of interviewing and hiring the best applicants.
Learn six laws of interviewing for finding the right people.
Identify and use the tools and techniques for interviewing effectively and finding talent.
Use the right kinds of questions to uncover what they are looking for.
Learn and use a specific step-by-step process for interviewing that eliminates mistakes.
Develop an action plan for their growth and development as interviewers.
Why Interview: The Benefits of Good Hiring
Six Essential Principles of Interviewing: What Every Interviewer Must Know
Conducting Successful Interviews: Following a Process
Open for Answers: Interview Questions and Tactics that Get Results
Good Communication: Building Rapport
The Law: What’s Legal and What Isn’t
Difficult Applicants: Seeing the Real Candidate
Checking References: A Necessary Step
By the conclusion of this web-based interviewing skills course, participants should understand what it takes to find talent, build rapport, and ask good legal questions.
Questions This Page Answers About Web-Based Interviewing Skills Training
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My team needs a crash course in interviewing skills. Who can help?
Who offers a web-based training program to help people learn how to interview?
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
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Training Participant, National Academies of Science, Engineering, and Medicine
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Training Participant, ICBA
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
INTERVIEWING SKILLS WEB-BASED TRAINING
COURSE . WEBINAR . PROGRAM