The Intelligent Choice: Interviewing Skills for Identifying Candidates with High EQ
Available Formats: Multi-Session Virtual Classroom Course
This interviewing skills course for organizations who wish to hire emotionally intelligent candidates will:
Outline the advantages of hiring emotionally intelligent candidates.
Suggest a process for identifying the skills and behavioral traits required for job success.
Provide learners with a model for running a behavior interview.
Offer a methodology for crafting relevant and legal questions.
Share techniques for running a strong virtual interview.
Emotionally intelligent employees possess not only the aptitude to exhibit such competencies as self-awareness and self-regulation; they turn those abilities into actions. This course helps interviewers separate those who can’t perform, those who could perform, and those who will perform on the job. The program explores targeted behavior-based interviewing and actions interviewers can take to increase the odds that they will get to know the real candidate behind a resume. During the session, participants will learn how to structure an interview, how to choose meaningful questions that don’t lend themselves to canned answers, and how to build a consistent and repeatable process that will help them identify and hire people with a proven track record of emotional intelligence.
At this program’s conclusion, participants should be able to:
Explain why hiring for emotional intelligence is important.
Discuss actions some candidates take to present an ideal picture instead of the real picture.
Apply techniques for getting to the truth about a candidate’s values, attitudes, beliefs, and past performance.
Pinpoint what competencies, skills, and behaviors are essential for job success.
Explain various question types and what they can accomplish.
Craft appropriate questions that differ from those commonly found online.
Conduct a behavioral interview.
Follow a process for getting a consistent result when conducting a team interview, interviewing multiple candidates, and checking references, and other sources of information.
Level the playing field for candidates interviewing virtually versus in person.
The Good-Hire Advantage: Why Hiring for Emotional Intelligence Matters
Identifying What’s Important: Isolating the Skills Essentials for Success
The Heart of a Candidate: Behavior Interviewing Fundamentals
Not All Questions Are Created Equal: Understanding Various Inquiries
Tight Mechanics: A Coordinated, Well-Run, and Repeatable Process
By the end of this session, participants should be able to identify candidates who possess higher levels of emotional intelligence.
Questions This Page Answers About Web-Based Interviewing for Emotional Intelligence Training
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“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
ONLINE INSTRUCTOR-LED INTERVIEWING FOR EMOTIONAL INTELLIGENCE TRAINING
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