Offer tactics for improving interactions with members of different groups.
Address the danger of generalizing and stereotyping.
This virtual classroom course focuses on generational differences, how to recognize them, and how to leverage them on a team. The program covers the highlights offered in the literature on the topic, tactics for adapting to the needs of different groups, as well as the dangers of stereotyping.
At this program’s conclusion, participants should be able to:
Describe your understanding of generational differences and their impact on the modern workforce.
Explain what the literature says about the strengths of each generation, their preferred communication styles, and their workplace expectations.
Recognize generalizations and avoid stereotypes.
Incorporate new communication strategies into their daily practices.
Work better with members of different generations.
Historic Background: Who Studies This Stuff and Why
Traditionalists, Boomers, Xers, Millennials, Gen Z: An Overview of Who’s Who
The Business Impact of Generational Diversity: The Pluses and Minuses
Generation-Specific Solutions: Adapting Your Approach
Making Connections: Hiring, Retention, Benefits, Performance Management, and Leadership Development
By the end of this web-based training course, participants should have an awareness of what’s written about generational differences and the extent to which those assertions hold true in their workplace. They should also have a range of tools at their disposal for improving communication.
Questions This Page Answers About Web-Based Generational Diversity Training
Who offers a facilitator-led course in a web-based format on the subject of generational diversity?
Where can I find a webinar on managing generational differences?
My team needs to better understand generational differences, who can help?
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
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GENERATIONAL DIVERSITY WEB-BASED TRAINING
COURSE . WEBINAR . PROGRAM