Mix-and-Match Management Training Program Part Four
Coaching Skills: Developing People One Conversation at a Time
Available Formats: Virtual Classroom Course
This instructor-led employee development course builds on Six Core Principles: What Every Manager Should Know and discusses coaching and employee development. It is typically the fourth segment of a six-session program called The Right Combination: Mix-and-Match Management Training Program.
At this session’s conclusion, participants should be able to:
Define what coaching is and is not.
Discuss common myths associated with coaching.
Explain the role of coaching in continuous improvement.
Ask a range of questions to guide employees.
Use a variety of coaching frameworks.
Describe the empathy-coaching connection.
Demonstrate active and empathetic listening.
Connect feedback to organizational, departmental, or personal goals.
The Coaching Mindset and Payoff: The Continuous Improvement Culture
Coaching Models: Available Frameworks
Powerful Questions: A Bank of Asks
Performance Alignment: Corrective Coaching
The Core and Coaching: How They Tie Together
By the conclusion of this two-hour session, participants should be able to plan and conduct a coaching conversation. They should also be able to explain how coaching is connected to the core principles discussed in session one.
Questions This Page Answers About Web-Based Management Training
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Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
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Simon B., R.E. Carroll Inc.
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INSTRUCTOR-LED ONLINE MANAGEMENT TRAINING SERIES
COURSE . WEBINAR . PROGRAM