Highlight common pitfalls senders of email often make.
Explain the basic legal obligations organizations and employees have related to email.
Email is an essential communication tool in today’s workplace and like any other instrument, it must be used correctly to get the most from it. This virtual classroom training course covers the basics of email etiquette that anyone sending messages should understand.
At this program’s conclusion, participants should be able to:
Write a professional email.
Manage the time they spend writing and reading email.
Explain how the law governs email.
Avoid common errors.
The Basics: Understanding the Fundamentals
Credibility: What Builds It and What Tears It Down
The Reader: Knowing Your Audience
Writing Clearly: A Single Rapid Read
Looking Good: Making Text Palatable
The Law: Legal Considerations
By the conclusion of this interactive web-based training course, participants should have a good understanding of email etiquette and how to send professional correspondence online.
Questions This Page Answers About Web-Based Email Etiquette Training
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Leo S., Training and Development, HHS
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Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
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Simon B., R.E. Carroll Inc.
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