Diversity Basics: A Conversation Starter for Leveraging Differences
Available Formats: Virtual Classroom Course
This web-based diversity course will:
Offer a forum for a dialog about diversity in the workplace.
Outline anti-discrimination laws.
Thoroughly explore assumptions and stereotypes.
Highlight traps people often fall in when working to promote an inclusive workplace.
This virtual training course is designed to start a dialogue around diversity. The program discusses the value of a diverse workplace, anti-discrimination laws, stereotypes, and assumptions, tactics for addressing uncomfortable situations, and the intent versus the effects of behavior. This course is ideally suited for intact groups.
At this program’s conclusion, participants should be able to:
Explain the value of a diverse workplace.
Discuss the multitude of ways in which people can be diverse.
Explain how legislation related to discrimination governs the American workplace.
Describe how stereotypes and assumptions influence them.
Employ a range of strategies to avoid acting on false assumptions.
Consider another person’s feelings.
Avoid workplace inclusion traps.
Defining Diversity: Beyond What You Can See
Understanding the Law: What Governs the Workplace in America
Recognizing Stereotypes: Open Your Mind
Watching Your Words: Understanding Intention Versus Impact
Four Cornerstones of Diversity: Leveraging Differences
By the conclusion of the end of this web-based training course, participants should have an understanding of workplace diversity and its value. They should also be able to employ a range of techniques to promote inclusion and avoid common traps.
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“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
DIVERSITY WEB-BASED TRAINING
COURSE . WEBINAR . PROGRAM