Online Instructor-Led Training Customization Skills Course
From Blah to Brilliant: Techniques for Sourcing, Modifying, and Energizing Off-the-Shelf Content
Available Formats: Virtual Classroom Course
This virtual training design course will:
Offer strategies for sourcing and modifying off-the-shelf content.
Suggest ideas for converting lists, procedures, and policies into interactive training.
Introduce ways of incorporating analogies, stories, and examples into off-the-shelf material.
Provide a framework for creating case studies.
In a perfect world, there is unlimited money for a staff of instructional designers, classroom trainers, and organizational consultants. In reality, rarely does perfect exist. Time, talent, and budgets are often stretched, and the training department or training manager is tasked with pulling a rabbit out of a hat by creating a great course on time, on point, and on budget. Tasked with such a tall order, many people turn to off-the-shelf content. And when they do, they often find it doesn’t quite meet the mark, but they’re not sure how to fix it. This workshop shares tips, tools, and tricks for solving that challenge. During this session, participants will learn how to source content, how to organize it, and how to make it come to pop.
At this program’s conclusion, participants should be able to:
Determine what content they should source versus develop.
Source off-the-shelf content.
Create content based on participant feedback.
Leverage assessments, quizzes, and tests.
Avoid copyright violations.
Connect generic concepts to their organization.
Convert lists, procedures, and charts to interactive activities.
Tailor off-the-shelf material with homegrown examples, stories, and analogies.
Build It, Buy It, Find It: When and When Not to Source Content
Looking for a Needle in a Haystack: Where to Find Material
Legal Concerns: Staying Within the Law
From Flat to Fab: Breathing Life into Paragraphs, Lists, and Charts
Customizing Stories, Examples, and Analogies: Making Content Relevant
By this course’s conclusion, participants should feel confident in their ability to source and tailor off-the-shelf content.
Questions This Page Answers About Web-Based Course Customization Skills Training
Where can I find a course to help me convert policies and procedures to training?
Who can help me learn how to quickly tailor off-the-shelf course content?
Our team has to build a lot of training from instruction manuals and user guides. Can someone help us make this process easier?
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
INSTRUCTOR-LED ONLINE TRAINING FOR ENERGIZING OFF-THE-SHELF CONTENT
COURSE . WEBINAR . PROGRAM