Online Instructor-Led Communication Skills Training for Virtual Teams
Over Here, Over There: Effective Communication Skills for Virtual Teams
Available Formats: Virtual Classroom Course
This communication skills for virtual teams course will:
Offer best practices for improving communication among virtual team members.
Provide examples of effective team charters.
Outline the strengths and weaknesses of various communication platforms.
Suggest tactics for troubleshooting communication problems.
In addition to the work for which they are responsible, virtual teams face an uphill battle. Often team members work in different time zones, rarely do they have the opportunity to see each other, and occasionally their technology fails to cooperate.
This virtual classroom course addresses the skills and activities virtual team members can leverage to strengthen their working relationships.
At this program’s conclusion, participants should be able to:
Explain the characteristics of in-person and virtual teams.
Describe the value of a team charter.
Discuss best practices for communicating via email, over the telephone, and in virtual meetings.
Assess the tools they currently use.
Troubleshoot team communication problems.
The Basics and Where You Are Now
When Things Go Wrong
By the conclusion of this interactive web-based training course, participants should have a good understanding of the steps they can take to improve communication within their virtual teams.
Questions This Page Answers About Communication Skills for Virtual Teams Training
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“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
Training Participant, National Academies of Science, Engineering, and Medicine
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
Brad B., IT Manager, Major US Bank’s IT Service Desk Manager
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
Training Participant, Data Driven Storytelling (Virtual)
“This course provided everything you would need to hold a successful chat.”
Chat Webinar Participant, Port Authority of Allegheny County
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
Simon B., R.E. Carroll Inc.
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”
Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
Training Participant, ICBA
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
Leo S., Training and Development, HHS
COMMUNICATION SKILLS FOR VIRTUAL TEAMS WEB-BASED TRAINING
COURSE . WEBINAR . PROGRAM