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Web-Based Management Training Programs

2023 Virtual Classroom Courses

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Online Instructor-Led Leadership and Management Courses

Virtual Classroom Training . Distance Learning Workshops

The Advantages of Leadership and Management Training

Leadership and management abilities are vital competencies in the business world, and those committed to their professional growth recognize the importance of continuously honing these skills. From strategic decision-making and effective team management to inspiring leadership and conflict resolution, our interactive online training courses are designed to enhance the capabilities of your leadership team.

About the Online Instructor-Led Course Format

Our virtual classroom setup is versatile and adaptable to your team’s needs. Whether joining remotely as a complete team or combining in-person and online participation, we ensure an engaging and interactive learning experience for all. We collaborate with you to find the best setup that allows full participation and interaction with our experienced instructors and rich course content.

Other Formats

In addition to our instructor-led virtual courses, we provide self-paced options and onsite training in leadership and management skills. Should you find a course in our directory that you’d prefer to experience in person, we can meet that requirement.

Workshop Length

In alignment with adult learning best practices, we have structured our virtual courses in two-hour segments. Our more comprehensive courses, which span two or more segments, can be scheduled over single or multiple days, based on your preference. For detailed descriptions of each course, please explore the links below. If you’re having trouble navigating the options or can’t find what you’re looking for, don’t hesitate to contact us for help.

Supervision Skills

Supervision Essentials: The Fundamentals of Managing People

Format: Virtual Classroom Course

This crash course in supervision is designed for supervisors and managers who are either new to the role or who need a refresher program. Taught in an interactive distance format, the program covers such topics as accountability, delegation, communication, coaching, and counseling skills. By the end of this online program, participants should have command of essential tools to make their job as supervisor easier.

Managing for Engagement

Managing for Engagement: Driving Commitment and Productivity at Work

Format: Multi-Session Virtual Classroom Course

An engaged workforce realizes better collaboration, communication, and innovation than a group that's only going through the motions at work. This two-segment training program focuses on the actions managers can take to encourage engagement and shape the culture of their teams. The program is ideally suited for organizations that want to get their leaders on the same page and begin to realize the rewards of igniting passion, ownership, and resourcefulness in the workforce.

Delegation Skills

Delegation Fundamentals: Success Strategies for Assigning Tasks to Others

Format: Multi-Session Virtual Classroom Course

Managers who know how to delegate develop their people and get more done. Unfortunately, many people in supervisory roles don't delegate as well or as often as they should. This course aims to change that. Taught in two segments, this instructor-led program addresses the who, what, how, when, where, and why of delegation. By the end of the workshop, those who attend should have a stronger knowledge of what it takes to get delegation right.

Coaching Skills

The Leader As Coach: Leverage Feedback for Engagement

Format: Multi-Session Virtual Classroom Course

Coaching is one of the most valuable skills a leader can master, and it’s also an activity many people find challenging. This two-segment program breaks down the coaching process and provides solid instruction on who, how, when, where, and why to coach. The course covers a range of models and addresses some of the practical skills managers need to engage their teams and hold people accountable for their productivity and workplace behaviors.

Feedback Skills

In the Loop: Winning Feedback Skills for Improving Workplace Performance

Format: Virtual Classroom Course

Help your team grow its ability to confidently and comfortably deliver employee feedback. This virtual classroom course provides participants with an overview of the feedback process, several frameworks they can use back on the job, and time to practice their feedback skills. The program also prepares managers to handle a range of reactions.

Employee Motivation

It Takes More Than Carrots: Motivating Employees in Challenging Times

Format: Virtual Classroom Course

When times get tough, motivation is more important than ever. This instructor-led course is designed for anyone who wants to learn how to create a motivational environment to increase employee engagement, customer service, sales, productivity, and profits. The program includes a self-assessment and practical tips for creating an environment that will help employees work to their full potential.

Management Skills for Middle Managers Training Course

Leadership and Management Skills for Middle Managers

Lead from the Middle: Skills for Coming Together and Not Falling Apart

Format: Multi-Session Virtual Classroom Course

This three-part training course is designed to empower middle managers with the essential skills to lead successfully from the middle. The program consists of three two-hour segments and focuses on self-management, mastering the upward relationship, leading direct reports, and navigating relationships with peers.

Management Training Series Parts One and Two

Six Core Principles: What Every Manager Should Know

Format: Multi-Session Virtual Classroom Course

This management training course is part one of a mix-and-match instructor-led online management training program. The class consists of two two-hour segments that cover the fundamentals of leading people at work. Add other topics to customize this series for your team: delegation, employee development, counseling, and change management.

Management Training Series Part Three

Delegation: The Art and Science of Effectively Letting Go

Format: Virtual Classroom Course

When taught as is, this course is part three of "The Right Combination: Mix-and-Match Management Program," a six-session instructor-led online training course for managers, supervisors, and team leads. This segment addresses delegation as it relates to the core principles introduced in parts one and two of the program.

Management Training Series Part Four

Coaching Skills: Developing People One Conversation at a Time

Format: Virtual Classroom Course

When scheduled as outlined, this course is part four of "The Right Combination: Mix-and-Match Management Program," a six-session instructor-led management course for managers, supervisors, and team leads. This segment addresses coaching and employee development as they relate to the core principles introduced in parts one and two of the program.

Management Training Series Part Five

Counseling Skills: Successfully Navigating Corrective Conversations

Format: Virtual Classroom Course

This course is part five of "The Right Combination: Mix-and-Match Management Program," a six-session instructor-led online training course for managers, supervisors, and team leads. The session covers corrective conversations and how they connect to the core principles introduced in parts one and two of the program.

Management Training Series Part Six

Moving with Purpose: Change Management Skills for Leaders, Managers, and Supervisors

Format: Virtual Classroom Course

This course is usually part six of "The Right Combination: Mix-and-Match Management Program," a six-session instructor-led online training course for managers, supervisors, and team leads. This segment explores the fundamentals of change management: reactions to change, how different people navigate change, change management methodologies, and universal best practices.

Mentoring Series

Collaborative Mentoring: People Development for Better Business Results

Format: Virtual Classroom Course, Multi-Session Virtual Classroom Course

A strong mentoring program can quickly build employees’ skills and increase engagement levels. This course talks about why, when, and how to mentor. Groups taking part in the session can expect to click, chat, and discuss as they move through this hands-on web training course. The program consists of five two-hour sessions. Organizations can purchase the sessions as a series or as individual segments. Segments can be taught on consecutive days or spread over a longer time period.

Performance Management

Aligning Execution: Performance Management Made Easier

Format: Multi-Session Virtual Classroom Course

This three-part performance management training course addresses the ins and outs of identifying competencies, providing regular feedback, establishing milestones, and aligning individual goals with departmental and organizational objectives. The program is both informative and interactive. It is ideally suited for groups that wish to approach performance strategically and systematically.

Time Management for Managers

Rock the Clock: Time Management for Managers and Supervisors

Format: Virtual Classroom Course

Managers and supervisors face a range of time management and productivity challenges specific to those in leadership roles. This web-based course addresses those issues. The program covers such topics as thinking strategically about time, balancing management functions with everyday work, choosing the right tasks to delegate and monitoring what’s assigned, and evaluating progress against long-term goals. As with many of our productivity courses, we can tailor a session to meet needs specific to a group in advance if concerns are shared up front.

Leading with Empathy

The Power of Connection: Empathy Skills for Leaders

Format: Multi-Session Virtual Classroom Course

Go beyond one-on-one empathy skills during this three-part empathy course for leaders. Learn how to leverage empathy to drive employee engagement, organizational effectiveness, productivity, and customer satisfaction. This program specifically targets people in leadership roles.

Managing Teleworkers

The Long-Distance Manager: Skills for Supervising Teleworkers, Telecommuters, and Other Decentralized Employees

Format: Virtual Classroom Course

Managing employees takes work, and it's even more of a challenge when people are not located in the same place. This interactive webinar is designed to give participants the skills they need to successfully manage teleworkers and other decentralized employees. During the program, participants will learn how to supervise without micromanaging, how to model desired behaviors, how to create a communication plan, and how to increase collaboration and build a sense of team.

Managing Matrix Teams

Making the Most of the Matrix: Skills for Managing Crisscross Teams

Format: Virtual Classroom Course

He's got three supervisors, and he has four. By some miracle, there's little conflict and a clear sense of what's important and what's not a priority. Is this happening by magic? No, it's careful planning by managers who know how to run high-functioning matrix teams. This short course outlines the fundamentals for doing just that.

Influencing Skills for Leaders

Bending the Wind: Leading with Influence and Navigating Conflict

Format: Virtual Classroom Course

This two-hour short course focuses on how leaders can use influence and tools for navigating conflict. The program introduces several frameworks and relies heavily on case studies. This workshop is ideally suited for groups that want to engage in discussion as part of their learning experience.

“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”

Leo S., Training and Development, HHS

“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”

Brad B., IT Manager, Major US Bank’s IT Service Desk Manager

“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”

Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.

“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”

Training Participant, ICBA

“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”

Training Participant, Data Driven Storytelling (Virtual)

“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”

Simon B., R.E. Carroll Inc.

“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”

Training Participant, National Academies of Science, Engineering, and Medicine

“This course provided everything you would need to hold a successful chat.”

Chat Webinar Participant, Port Authority of Allegheny County

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About The Virtual Classroom How does web-based training work?

The Full List See all virtual classroom courses.

Start a Conversation Contact us to connect.

Online Instructor-Led Leadership and Management Courses

Virtual Classroom Training . Distance Learning Workshops

The Advantages of Leadership and Management Training

About the Online Instructor-Led Course Format

Other Formats

Workshop Length

Supervision Essentials: The Fundamentals of Managing People

Managing for Engagement: Driving Commitment and Productivity at Work

Delegation Fundamentals: Success Strategies for Assigning Tasks to Others

The Leader As Coach: Leverage Feedback for Engagement

In the Loop: Winning Feedback Skills for Improving Workplace Performance

It Takes More Than Carrots: Motivating Employees in Challenging Times

Lead from the Middle: Skills for Coming Together and Not Falling Apart

Six Core Principles: What Every Manager Should Know

Delegation: The Art and Science of Effectively Letting Go

Coaching Skills: Developing People One Conversation at a Time

Counseling Skills: Successfully Navigating Corrective Conversations

Moving with Purpose: Change Management Skills for Leaders, Managers, and Supervisors

Collaborative Mentoring: People Development for Better Business Results

Aligning Execution: Performance Management Made Easier

Rock the Clock: Time Management for Managers and Supervisors

The Power of Connection: Empathy Skills for Leaders

The Long-Distance Manager: Skills for Supervising Teleworkers, Telecommuters, and Other Decentralized Employees

Making the Most of the Matrix: Skills for Managing Crisscross Teams

Bending the Wind: Leading with Influence and Navigating Conflict

LEADERSHIP AND MANAGEMENT WEB-BASED TRAINING COURSES . WEBINARS . PROGRAMS

LEADERSHIP AND MANAGEMENT WEB-BASED TRAINING
COURSES . WEBINARS . PROGRAMS