Format: Multi-Session Virtual Classroom CourseLearn facilitation during this three-part facilitation skills training course. Taught by an instructor in an online format, this fast-paced program is interactive, engaging, and a great choice for people who want to develop as facilitators and sharpen their facilitation skills.
Format: Multi-Session Virtual Classroom CourseWhen a meeting or discussion moves online or partially online, the facilitator's job gets harder. The rhythm is different, and some of the tried and true techniques that work in person don't always translate when a meeting goes completely or partially virtual. This three-part program will help anyone who has people attending a session virtually to do a better job.
Format: Multi-Session Virtual Classroom CourseConducting group interviews and facilitating focus groups requires a special skill set. At a minimum, the person in charge must build trust, ask the right questions, and balance discussions. This three-part course reviews fundamentals and shares tips, tricks, and shortcuts anyone who questions a group should know.
Format: Virtual Classroom CourseToo often, people spend time in meetings doing and discussing things they could have handled offline. Time for collaboration suffers, attendees experience frustration, and nobody wants to attend the next gathering. If this story sounds familiar, your team could probably benefit from this online meeting design course. The program covers best practices for moving routine content to prep work, organizing an agenda, capturing notes, and getting the most out of the time a group spends together.
Format: Virtual Classroom CoursePoorly run meetings cost organizations thousands even millions of dollars each year. Dysfunction leads to morale problems, poor decisions, and a host of other issues that prevent a group from performing at its best. This course covers the fundamental skills needed to plan and facilitate productive group discussions: creating an agenda; selecting the right place, time, and people; managing participation; and troubleshooting common problems.
Format: Virtual Classroom CourseMeetings, meetings, and more meetings! They're not always productive when they're in person, and without training the problem rarely improves when meetings move to a virtual format. This online instructor-led course focuses on best practices for running and participating in virtual meetings. The training workshop is suited for people in charge as well as those who do not have an active leadership role in the meetings they attend.
“This course provided everything you would need to hold a successful chat.”
“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”
“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”
“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”
“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”
“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”
“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”
“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”