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Web-Based Business Writing Training Courses

Web-Based Business Writing Training Courses

2023 Virtual Classroom Courses

Instructor-Led and Interactive

Instructor-Led and Interactive

Schedule a Session for Your Team

Explore Available Classes

Explore Available Classes

Private Courses for Teams

Together or Apart

Together or Apart

Technology Makes It Happen

Our Experts . Virtual Instruction

About The Virtual Classroom How does web-based training work?

The Full List See all virtual classroom courses.

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Online Instructor-Led Business Writing Courses

Virtual Classroom Training . Distance Learning Workshops

Improve your written communication skills with one or more of our virtual business writing training courses. Facilitated live by seasoned instructors, these sessions are interactive and practically focused.

For narrow topics, we provide concise, single-segment programs that last approximately two hours. For subjects requiring more time, we offer multi-segment courses. Note: The outlines for our longer programs reference multiple segments.

If you’re interested in a course from our onsite directory but would prefer it virtually, feel free to inquire—we’re always eager to adapt our content to your needs.

Explore the directory below to see the outlines. Each link will guide you to more details about the course objectives and modules. If you’re still seeking something particular that you can’t find, don’t hesitate to reach out to us regarding custom course development. We look forward to connecting with you.

Online Instructor-Led Business Writing Training

Business Writing

Word Power: Three Sessions to Better Business Writing

Format: Multi-Session Virtual Classroom Course

This business writing course for remote teams consists of three two-hour modules. Attendees will learn how to determine what their readers need to know, how to plan a document, the basic rules of grammar and punctuation, and editing tools and tips they can apply to their writing. Organizations may purchase the modules individually or as a series.

Crafting Narratives Training

Writing Stronger Narratives

Mastering Messaging: Skills for Creating Concise and Complete Emails, Documents, and Presentation Narratives

Format: Multi-Session Virtual Classroom Course

Poor documents and bad presentations often start with poor thinking. The logic starts on the wrong foot and doesn't improve from there. This course is designed to help participants create stronger business narratives. Write better emails, documents, reports, and slide decks after participating in this hands-on, three-part virtual training session.

Six-Page Paper Writing Training Workshop

Narrative Memo Writing

The Magic Memo: Tips and Tricks for Writing Six-Page Papers

Format: Multi-Session Virtual Classroom Course

Learn how to write a tight six-page paper during this online narrative memo writing workshop. During the program, learners will discover the benefits of the six-page paper, why some organizations favor these over PowerPoint presentations, and how to craft one that is easy to understand in a single reading.

Virtual Policy and Procedure Writing Course

Policy and Procedure Writing

Stating Standards: Writing Clear Policies, Procedures, and Processes

Format: Multi-Session Virtual Classroom Course

Well-written policies, procedures, and processes communicate expectations and standards. This three-part virtual training program covers the ins and outs of crafting these types of documents. The program offers practical guidelines and uses examples throughout. Upon request, we can work with your organization's documents during the workshop.

Knowledge-Base Article Writing Training

Knowledge-Base Article Writing

Self-Service Support: Creating Effective Knowledge-Base Articles and Other Materials to Answer Customers’ Questions

Format: Multi-Session Virtual Classroom Course

A great knowledge-base article or short instructional video can help users solve problems and navigate technical challenges on their own. This course teaches the fundamentals of writing strong knowledge-base articles and developing short instructional videos. The course works well for audiences who are just starting to create a knowledge repository and organizations that wish to improve their existing offerings.

Minute-Taking Webinar

Minute Taking

Making Minutes Meaningful: How to Take Great Notes Without Going Nuts

Format: Virtual Classroom Course, Multi-Session Virtual Classroom Course

In both formal and informal meetings, someone is usually responsible for documenting conversations and creating formal minutes or follow-up notes. Few people look forward to wearing the minute-taker’s hat. Determining what to write and how to write it can be hard work! This course aims to make the process easier. The program covers a range of best practices and offers concrete suggestions for capturing what matters in meetings.

Grammar Refresher Course

Grammar Refresher

Grappling with Grammar Gremlins A Two-Hour English Usage Refresher for Native English Speakers

Format: Virtual Classroom Course

This two-hour refresher aims to empower native English speakers by increasing their language accuracy and clarity, thereby enhancing their written and oral communication skills. It’s ideally suited for organizations that want to improve their employees’ command of English grammar.

Email Etiquette Webinar

Email Etiquette

Email Etiquette: Correct Correspondence Online

Format: Virtual Classroom Course

Improve your team’s understanding of email etiquette during this instructor-led virtual classroom course. This web-based program covers the fundamentals of good business writing and the rules associated with creating professional email messages. The program addresses using basic courtesies, choosing a meaningful subject line, putting the core of the message up front, avoiding common mistakes, and complying with laws surrounding the use of email in the workplace.

“Our customer service manager of 21 years stated that this training was the best and the most relevant class she attended in her career.”

Simon B., R.E. Carroll Inc.

“Yesterday’s workshop was both thoroughly enjoyable and tremendously beneficial. From all accounts, it was a productive, engaging, and substantive experience from which participants were able to glean significant professional insights and lessons for best practices in their field.”

Hugh H., Director of Program Development, Friends of Crown Heights Educational Centers Inc.

“Charles’ presentation style is so engaging that I felt like he was speaking to me! Thanks for making what could be a dry topic a fun session!”

Training Participant, Data Driven Storytelling (Virtual)

“I have never attended D&I training before and didn’t know what to expect. This exceeded my expectations. It wasn’t boring. It was timely and relevant. D&I can be a sensitive topic with some and I felt like the approach here brought people along with being judgmental or condemning anyone.”

Training Participant, ICBA

“My director just called me and said whatever discussions you and Stefanie had made this training focused, interesting, fun, and valuable – she’s already getting additional feedback on the team (they love the interactivity). She already wants me to work with you and Chris on something else. And she’s not an easy push….so thank you, thank you!”

Leo S., Training and Development, HHS

“Thank you. This was the first course I’ve had virtually that truly maxed the technology to solicit audience participation. Thanks for teaching by doing!”

Training Participant, National Academies of Science, Engineering, and Medicine

“I wanted to thank you again for the chat training. This was essential to our new chat initiative moving forward, and we hope to see some substantial increases in our customer satisfaction scores in the upcoming new year.”

Brad B., IT Manager, Major US Bank’s IT Service Desk Manager

“This course provided everything you would need to hold a successful chat.”

Chat Webinar Participant, Port Authority of Allegheny County

WEB-BASED BUSINESS WRITING TRAINING
COURSES . WEBINARS . PROGRAMS . VIRTUAL WORKSHOPS