Sales and Negotiation Resources

Sales and negotiation are required skills for many workplace positions. Our sales and negotiation courses address a wide range of topics skilled professionals should master. The links found on this page speak to a handful of those subjects.

You are welcome to link these resources from your website.  You may also print and distribute them freely. However, please do not download and post copies of our training resources on your website or on a document sharing site without written permission from us.


Pay Attention to the Basics: Ten Tips for More Successful Negotiations

As the Rolling Stones pointed out decades ago, "You can't always get what you want." Even so, understanding some key features of negotiation can improve your chances. If others are in control of what you want, learn how to make… Read More

Little Changes Can Have a Big Impact: Twelve Tips for Stronger Sales

Small improvements can make a big difference in anything you do, and the same is true for selling. During our sales training courses and workshops, we suggest the following 12 guidelines. Over time we have found that if used consistently, sales results… Read More

Five Free Sales Training Games

The following are five free sales training activities we have used for more than a decade with clients during our sales training courses. We frequently receive requests for sales training ideas from organizations wishing to develop their own sales training programs. In… Read More

Asking About What Counts: How to Discover What's Important to Your Clients and Prospects

Too often salespeople spend too much time talking and not enough time listening to what their customers or potential customers really want. One way to reduce talking and increase listening is to ask great questions and listen with interest to… Read More