Understanding Onsite Training

The Case for (and Against) Bringing Training to Your Organization

What is onsite training?

Onsite training is training delivered to an organization’s employees at its site or another location arranged for by the organization.

What is the purpose of this guide?

This guide outlines the business conditions that suggest onsite training is a viable choice. It also highlights situations where another avenue may be a better option.

What business conditions usually exist when onsite training is a good choice?

Onsite training is often a good choice when:

  • Several people in the same organization share a common education need.
  • Stakeholders are willing to take time to work with the training provider to tailor the program and share information about the participants.
  • There is a champion promoting the training.
  • The organization sets aside time for the group to participate in training.
  • There is an expectation that people will put new skills to the test back on the job.
  • Managers understand the importance of holding participants accountable for new learning and the supervisor’s role in the process.

When is onsite training not at optimal option?

While it might seem unusual for an onsite training company to tell people not to buy, we do when we know what we sell isn’t going to best answer a need or solve a problem.

Onsite training usually does not deliver results when:

  • Training is not a solution to the problem. For instance, customer service training for a company’s frontline staff will not solve a management issue.
  • Only one or two people need training and people who don’t need to learn a course’s content are “voluntold” to attend simply to make the numbers work.
  • The participants don’t believe they need training – onsite or otherwise.
  • Organizations view training as a panacea or a one-and-done solution for changing behavior.

What are the benefits to customers and clients who are well suited for onsite training?

Assuming onsite training makes sense for an organization, there are several benefits offered by the format:

  • Everyone hears the same message.
  • People have a shared understanding of course concepts.
  • Examples and activities focus on the same workplace.
  • Participants have an opportunity to interact with their coworkers in a different way.
  • Costs are often much lower on a per-participant basis.

 Not sure if training at your location makes sense? Give us a call, and we’ll let you know if we think we can help.

Resources