Course Highlights
This virtual training program for subject matter experts who train will:
- Clarify the SME’s role in delivering effective training and avoiding common pitfalls.
- Teach techniques for crafting clear objectives, aligning training content with organizational goals, and promoting change.
- Provide strategies for engaging learners, creating meaningful exercises, and adapting to group dynamics.
- Offer tools for developing job aids, lesson plans, and training videos to reinforce learning.
- Emphasize methods for piloting training programs to ensure their success.
Course Overview
Subject Matter Experts (SMEs) play a vital role in transferring specialized knowledge within an organization. However, many SMEs lack formal training experience, making it challenging to engage learners and drive change. This three-segment virtual course equips SMEs with the tools, strategies, and confidence needed to effectively train others while ensuring continuity and knowledge capture.
The first segment focuses on defining the SME’s role, avoiding common training mistakes, and crafting clear, goal-oriented content. Participants will learn how to align training with organizational objectives and establish a structure for pre- and post-course support.
The second segment delves into practical training skills, including orienting learners, creating interactive exercises, and adapting to different group sizes and energy levels. Participants will also explore frameworks and models that enhance knowledge retention.
The third segment emphasizes tools for delivering training and ensuring continuity, such as process-based teaching methodologies, creating training videos, and developing job aids. Participants will also learn to storyboard lesson plans and run pilot sessions to gather meaningful feedback.
Segment One Objectives
At this segment’s conclusion, participants should be able to:
- Articulate the SME’s role in training.
- Describe common mistakes SMEs tasked with training often make.
- Choose content based on what learners should be able to do without reference, with real-time guidance, or with research or reference material.
- Craft a course goal statement.
- Identify benefits to learners.
- Write level-appropriate learning objectives.
- Explain what needs to occur in training and around the training function for real change to occur.
- Identify what should happen before and after a course for learners to use what’s taught in class.
- Connect their content to organizational goals and values.
Segment One Modules
- The SME as Teacher: Sage on the Stage or Something Else
- How Much and How Fast: What Learners Need to Know
- From Goal to Objective: Getting Something on Paper
- The Training Ecosystem: Where Training Fits in the Big Picture
- The End-to-End Course: What Should Happen Before, During, and After
- Connecting Content: Values-Based Training
Segment Two Objectives
At this segment’s conclusion, participants should be able to:
- Use four conventions to orient learners, reinforce content, and communicate expectations.
- Set the tone for a program.
- Develop exercises and activities for in-person and virtual training.
- Adjust a course to accommodate different group sizes, energy levels, and other factors.
- Leverage models and frameworks to make content stickier.
Segment Two Modules
- Orient, Reinforce, and Prepare: Skills All Trainers Should Master
- Deliberate Results: Asking for What You Want
- Pushing Past PowerPoint: Meaningful Exercises and Activities
- Improvisation: Reading and Reacting to the Room in Real Time
- Frame Games: Mastering Models and Frameworks
Segment Three Objectives
At this segment’s conclusion, participants should be able to:
- Follow a methodology for teaching processes.
- Create short training videos for use in class and for reference.
- Develop a job aid.
- Storyboard a robust lesson plan.
- Run a pilot that gets honest and meaningful feedback.
Segment Three Modules
- From Me to You in Six to Eight Steps: Teaching Processes
- Another Channel: The Video Advantage
- A Little Help Please: Using Job Aids
- A Solid Map: From Storyboard to Lesson Plan
- Perfecting the Prototype: Getting the Pilot Right
Target Audience
This virtual training program is designed for groups that want to:
- Help SMEs effectively share their expertise with others.
- Provide tools for creating engaging and impactful training programs.
- Promote continuity through knowledge capture and structured training delivery.
Suggested Formats
Three-Segment Virtual Classroom Course
Questions This Page Answers About Training Skills for SMEs
- Where can I find a course to help SMEs design and deliver effective training?
- Who offers training for SMEs to improve knowledge transfer and learner engagement?
- How can SMEs learn to create tools like job aids, videos, and lesson plans to ensure training success?