Course Highlights
This decision-making skills course will:
- Introduce different types of decisions and decision-making processes.
- Provide frameworks and models for making sound choices in the workplace.
- Discuss strategies for managing emotional and time-sensitive decisions.
- Outline best practices for gaining buy-in and communicating decisions effectively.
Course Overview
Decision-making is a core skill in any workplace, where choices range from routine to complex and impact everything from daily tasks to long-term strategies. “Decision Time: Improving Workplace Decisiveness” offers participants a structured approach to make informed and effective choices, helping them navigate both straightforward and high-stakes decisions with confidence.
The first segment focuses on building foundational knowledge, exploring different types of decisions, common decision-making methods, and the levels of authority that influence each choice. Through real-world examples and classic decision-making dilemmas, participants will gain insights into when a decision should be handled independently or escalated.
In the second segment, we will explore practical tools and frameworks that support better decisions. They’ll learn to use values-driven approaches, manage time-pressured and emotionally challenging choices, and recognize pitfalls that often lead to poor outcomes. The course emphasizes strategies for securing buy-in from stakeholders, helping participants not only make sound decisions but also foster support for their choices across teams.
By the program’s conclusion, participants will leave with a versatile toolkit for decision-making that aligns with their values, enhances team cohesion, and strengthens organizational goals.
Segment One Objectives
At this segment’s conclusion, participants should be able to:
- Consider a classic decision-making problem.
- Identify decision types.
- Describe ways people make choices.
- Discuss levels of decision-making.
- Determine whether a decision should be pushed up or down.
Segment One Modules
- A Classic Dilemma: What Do You Need to Decide?
- Some of These Are Not Like Others: Decision Types
- Path Finding: Four Ways People Make Decisions
- Find Me a Framework: Decision Models
- The Ladder: Decision Levels
- Push It: Up and Down
Segment Two Objectives
At this segment’s conclusion, participants should be able to:
- Ask important questions before making a decision.
- Apply decision-making frameworks.
- Explain values-based decisions.
- Discuss best practices for making emotional and time-bound decisions.
- Describe the common reasons decisions go wrong.
- Outline best practices for gaining buy-in.
Segment Two Modules
- Full Information: Knowing What You Know
- True North: Finding Pillars for Tough Decisions
- Embedding Good Choices: Values-Based Decision-Making
- Give Me a Beat: Managing the Heart and the Clock
- Risky Business: When Choices Go Bad
- Come Along: Getting Buy-In
Target Audience
This virtual training program is designed for groups that want to:
- Enhance their decision-making skills and make more informed choices in the workplace.
- Equip team members to handle a range of decision types, from routine to complex.
- Improve confidence in making values-based and time-sensitive decisions.
- Learn strategies for gaining buy-in and implementing decisions effectively.
Suggested Format
- Two-Segment Virtual Classroom Course
Questions This Page Answers About Decision-Making Training
- Where can I find a virtual course on decision-making for my team?
- Who provides training to help employees make better workplace decisions?
- How can my team learn techniques to gain buy-in and make effective choices under pressure?