Course Highlights
This two-day onsite course for internal consultants will:
- Offer a structured approach to identify issues, develop data-driven solutions, and effectively communicate insights.
- Present techniques for engaging stakeholders and fostering alignment across teams.
- Strengthen participants’ abilities to deliver impactful presentations that inspire action.
Course Overview
Internal consultants are uniquely positioned to drive impactful change by analyzing organizational challenges, proposing strategic solutions, and guiding effective implementation. This interactive two-day program provides participants with essential skills for success in this role, combining rigorous problem-solving frameworks, stakeholder engagement strategies, and communication tools to ensure clarity and buy-in.
The workshop begins with a deep dive into the internal consultant’s role, covering common challenges and responsibilities. Participants then learn practical approaches for diagnosing problems, distinguishing symptoms from root causes, and developing precise problem statements. With hands-on practice using frameworks like issue trees and the MECE principle, participants gain a structured method for comprehensive analysis.
As the course progresses, the focus shifts to stakeholder dynamics, where participants learn to map key influencers, address alignment gaps, and communicate to build trust and commitment to solutions. The final portion emphasizes impactful presentation skills, focusing on clear objectives, storytelling, and anticipating audience questions. Throughout, participants work on realistic case studies, solidifying their ability to apply the skills learned to real-world challenges.
The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we can provide participant materials in advance.
Program Objectives
At this program’s conclusion, participants should be able to:
- Clarify the role and purpose of internal consulting, including common obstacles and responsibilities.
- Differentiate between surface issues and root causes to ensure effective problem resolution.
- Develop focused problem statements and utilize tools like issue trees to structure analysis.
- Apply the MECE principle for thorough and logical problem-solving.
- Generate and evaluate data-driven solutions that align with organizational priorities.
- Map out and engage key stakeholders to build collaborative partnerships.
- Evaluate influence dynamics and address alignment challenges within teams.
- Develop a communication strategy that aligns with project objectives and audience needs.
- Segment and tailor messaging to meet the needs of various stakeholders.
- Organize and deliver presentations that emphasize clarity, purpose, and actionable insights.
- Anticipate questions, support recommendations, and respond confidently.
- Create a toolkit for continuous improvement in internal consulting practices.
Workshop Modules
- Understanding Your Role: Key Responsibilities and Common Challenges
- Identifying the Root Cause: Differentiating Between Symptoms and Problems
- Framing the Issue: Problem Statements and Structured Analysis
- Thinking Thoroughly: Using the MECE Principle for Comprehensive Solutions
- Creating Solutions: Evaluating Data-Driven Options
- Engaging Stakeholders: Mapping Influence and Building Support
- Aligning Interests: Managing Influence and Ensuring Team Commitment
- Communicating Effectively: Crafting Clear and Strategic Messaging
- Tailoring Your Message: Audience Segmentation for Impact
- Presenting with Purpose: Delivering Clear and Concise Insights
- Fielding Questions: Preparing for Feedback and Supporting Your Ideas
- Building Your Toolkit: Preparing for Ongoing Consulting Success
Target Audience
This workshop is designed for groups that want to:
- Enhance their internal consulting skills to drive impactful business improvements.
- Implement a standardized approach to problem-solving, stakeholder engagement, and communication.
- Boost the effectiveness of teams that provide consulting services within the organization.
Suggested Format
- Two-Day Onsite Training Course
Questions This Page Answers About Internal Consulting Skills Training
- Who offers training to help my team develop practical internal consulting skills?
- How can we create a consistent approach to problem-solving and communication?
- Where can I find a course that enhances our team’s ability to engage stakeholders and present solutions effectively?