Audrey Halpern is known for her engaging approach to training and her ability to simplify complex concepts. With over two decades of experience, she has designed and delivered programs on communication skills, sales training, customer service, and other professional development topics. Her work emphasizes creating lasting value for clients while helping participants grow their self-awareness. Audrey’s philosophy centers on two guiding questions: How can I make improvements in the environment around me? How can I help others become more self-aware? She collaborates with global and U.S.-based clients to retool and reskill employees across all levels .
Audrey has supported a diverse range of organizations, including Lockheed Martin, the United Nations Population Fund, American Express, Allied Irish Bank, UPS, Capital One, and the Delaware Water Authority, among others.
Audrey began her career at the Solomon R. Guggenheim Museum, where she led tours and worked in the development team’s business office. This role introduced her to the art of cold calling and basic sales. Her love of art and sales experience led her to work in various galleries, where she guided collectors in selecting artwork.
Her gallery work prepared her for a position as a promotion coordinator at Popular Photography magazine, which sparked her interest in publishing. She later held multiple roles in the industry, including advertising sales for The New York Times, launching the classified advertising program for The Hollywood Reporter, and joining the launch team for the Los Angeles Times Magazine.
Audrey’s career evolved once more when she took on a training and sales position with Tiffany & Co. That experience led her to oversee training at a large call center, where she worked with clients such as Federal Express, AT&T, and major national banks. She subsequently served as training manager for Newsday and director of training for Cablevision. Audrey joined the Business Training Works team in 2022, bringing her wealth of experience to a broader audience.
Audrey earned her Bachelor of Fine Arts from the University of Bridgeport, with additional coursework completed at Yale University.
Audrey is a certified facilitator in numerous programs and methodologies, including Achieve Global, Frontline Leadership, Leadership Challenge, Franklin Covey, Insight Discovery, Who Moved My Cheese, Give ‘em the Pickle, and FISH, among others.
Creative, energetic, and participant focused.
I approach client engagements with purpose and focus on outcomes. It’s important to me that training adds measurable value. My curiosity drives me to ask many questions about a client’s business and their needs. That process helps me tailor the content effectively.
As a lifelong learner, I enjoy seeing participants make connections, gain new perspectives, and acquire knowledge. Those "ah-ha" moments are what I find most rewarding in this work.
Sales is deeply intertwined with education. A significant part of any sale involves helping people make informed decisions. For me, the connection between sales and training has always been natural and complementary.
My foundation in sales served as the training ground for these skills. Selling requires effective communication, organization, and critical thinking, which are essential for success. Over time, my experiences in these areas evolved into broader expertise.
I enjoy helping people interpret cultural cues. What works in one setting may not translate well in another. Guiding participants through these challenges and making cross-cultural interactions more seamless is incredibly satisfying.
I thrive when I’m learning and adapting to new environments. Collaborating with clients across industries—from pharmaceuticals to aerospace to luxury goods—feeds my curiosity and keeps my work dynamic.
I have three dogs that keep me busy when I’m at home. I also enjoy reading historical fiction, walking, cooking for others, and watching Korean romantic comedies.