Online Business Writing Courses Directory

People who don’t write well have a difficult time creating written communication and getting their point across in memos, letters, and emails.

Our online business writing courses address the basic skills needed to craft easy-to-ready documents and emails.

Each self-paced course takes between one and five hours to complete.  The programs comprise an assortment of videos, interactive exercises, case studies, and self-assessment tools.

Learners can earn and download a certificate after completing a course assessment and earning a passing score.

Click on the links below to review the program objectives and explore each course outline.

Format Key

  • P – Self-Paced Online Partner Course
  • S – Business Training Works Short Course


Business Writing

This introductory written communication program covers the essentials of good business writing.  During this self-paced course, participants will learn about audience analysis, formal and informal outlining techniques, tactics for overcoming writer’s block, and techniques for removing wordiness, redundancy, and jargon from their written communication.  This program has no prerequisites and takes between four and six hours to complete.

Email Etiquette and Business Writing

This online email etiquette course is based on our popular onsite offering on the same subject. The program takes about an hour to complete and addresses such topics as conducting an audience analysis, choosing a meaningful subject line, using accessible vocabulary, writing and formatting for clarity, avoiding common grammatical errors, and staying mindful of the law as it relates to digital correspondence.

Writing Effective Emails, Memos, and Letters

Email is the cornerstone of most workplace communication. For that reason, the ability to create easy-to-understand documents is essential. This self-paced online course focuses on the skills needed to craft effective emails, letters, and memos. The program takes between four and six hours to complete. 

Online Training Courses