Online Training for Project Managers

Course Overview

This course focuses on the critical roles and responsibilities of project management team leaders, with a special emphasis on managing stakeholder relationships and fostering a productive team environment. Participants will explore best practices for effective communication, team-building activities, reflective listening, and problem-solving strategies. The course also addresses challenges unique to virtual teams and equips leaders with tools to navigate decision-making processes, build cohesion, and resolve common team issues.

Key Topics

• Understanding team dynamics and six common types of teams.
• Bruce Tuckman’s model of group development and its application to project teams.
• Connecting the project life cycle to team management issues.
• Sources of power for project management team leaders and managing stakeholder expectations.
• Team-building activities and reflective listening as tools for fostering a positive team environment.
• Virtual team challenges and strategies for effective leadership.
• Decision-making methods: Voting versus consensus.
• Best practices for team communication, including email and telephone usage.
• Identifying and resolving common team problems to improve collaboration.

Learning Objectives

At the conclusion of this course, participants should be able to:

• Define a team and identify six common types of teams.
• Explain Bruce Tuckman’s model of group development.
• Describe how the project life cycle relates to team management.
• List three sources of power for project management team leaders.
• Manage stakeholder expectations effectively.
• Describe and implement team-building activities.
• Define reflective listening and apply it to improve communication.
• Identify and address challenges specific to virtual teams.
• Compare voting and consensus as methods for team decision-making.
• Resolve team problems more effectively.
• Apply best practices for open and effective team communication.
• Identify and resolve common team problems.

Credits

• 1.8 IACET CEUs
• 18 HRCI Credits
• 18 SHRM PDCs
• 18 ATD CI Credits
• 18 PMI PDUs (7 Ways of Working, 10 Power Skills, 1 Business Acumen)

Key Features

• Mobile-friendly and audio-enabled for convenient access.
• Badge and credit-awarding for professional recognition.
• Real-world case studies to enhance learning.
• Fully accessible content for all participants.
• Games and flashcards for interactive engagement.
• Expert-supported content for personalized assistance.
• Video resources to complement the learning experience.

Refund Policy

Refunds are available within 7 days of purchase, provided less than 10% of the course has been completed. Completion progress can be tracked on the Course Progress page.

Notes

• Estimated time to complete: 18 hours.
• Includes an “Ask the Expert” feature for guidance and support from subject matter experts.
• Accredited by MindEdge for IACET CEUs, compliant with the ANSI/IACET Continuing Education and Training Standard.
• A minimum score of 70% is required to successfully complete the course and earn CEUs.

Pricing and Enrollment Information

$399.00 (US) per seat.