Course Highlights
This meeting management course will:
- Explain when meetings are necessary and when other solutions may be more effective.
- Introduce the FRAME model for launching meetings with purpose and structure.
- Share best practices for keeping a meeting productive from start to finish.
- Explore different decision-making methods to use in group discussions.
- Offer tools and techniques for engaging all participants and managing contributions.
- Provide strategies for navigating conflict and troubleshooting common meeting challenges.
Course Overview
Productive meetings are essential for making collaborative decisions, sharing information, and achieving organizational goals, yet ineffective meetings remain a common frustration in many workplaces. This course offers a step-by-step approach to planning and facilitating successful meetings. Participants will begin by examining the core reasons for meeting and evaluating when other methods might serve better.
Using the FRAME model, the program will guide participants in structuring their meetings, from setting the agenda to wrapping up with clear action items. Best practices for leading discussions at each stage of the meeting will be covered, with a particular focus on listening techniques like summarizing, probing, and reflecting to encourage active participation. Additionally, participants will explore the HEARD model for handling conflicts that arise, as well as troubleshooting tips to address common issues and ensure the meeting stays on track. By the end, participants should feel prepared to lead group discussions that are focused, inclusive, and outcome-driven.
Program Objectives
At this program’s conclusion, participants should be able to:
- Explain why people meet and identify conditions where a meeting may not be necessary.
- Ask targeted questions to find areas for improvement in meeting content and process.
- Use the FRAME model to set up meetings with purpose and direction.
- Apply best practices for managing a meeting from beginning to end.
- Describe different methods groups use to make decisions collaboratively.
- Employ tools to ensure all voices are heard and valued.
- Demonstrate listening skills, including repeating, summarizing, probing, reflecting, and encouraging.
- Use the HEARD model to address and navigate conflicts in meetings.
Program Modules
- The Basics of Effective Meetings: Why Get Together
- Process and Content: Avoiding Failure
- Setting the Stage for Success: Cornerstone Best Practices
- Actions Effective Facilitators Use: Guiding Discussions
- How to Control a Meeting: Staying Focused
Target Audience
This virtual training program is designed for groups that want to:
- Improve the productivity and effectiveness of their meetings.
- Develop skills for structuring and guiding group discussions.
- Learn tools and techniques to manage participation and address conflicts.
Suggested Format
- Two-Hour Virtual Training Course
Questions This Course Answers About Meeting Management
- Where can I find training to improve my team’s meeting management skills?
- Who offers courses on running productive and engaging meetings?
- What techniques can help us make group decisions and resolve conflicts during discussions?