Course Highlights
This instructor-led online delegation skills course will:
- Explain the benefits and challenges of effective delegation.
- Provide guidelines for choosing the right tasks to delegate and selecting the right person for each task.
- Offer a framework for communicating delegation instructions clearly and following up effectively.
- Introduce tools for monitoring progress and providing feedback on delegated tasks.
- Suggest methods for overcoming common barriers to delegation and addressing resistance.
Course Overview
Delegation is an essential skill for any leader or manager who wants to focus on high-impact work and develop the skills of their team. “Delegation Fundamentals: Success Strategies for Assigning Tasks to Others” teaches participants the art and science of effective delegation. This two-part course covers both the fundamentals of delegation and the strategies needed to follow through on assigned tasks. Participants will learn to assess tasks for delegation suitability, identify the best team member for each assignment, and communicate expectations clearly to ensure success.
In the first segment, participants explore the benefits of delegation, the types of tasks that should be delegated, and the potential barriers that can hinder successful delegation. They will also learn to match tasks with the right people and delegate the appropriate level of authority, setting a strong foundation for successful task handoff.
The second segment focuses on the follow-through process: communicating expectations, using questions to foster understanding, monitoring progress, and providing feedback. Participants will learn how to handle resistance, troubleshoot when issues arise, and ensure accountability, making them more confident and effective delegators.
Segment One Objectives
At this segment’s conclusion, participants should be able to:
- Explain the benefits of effective delegation.
- Identify delegation barriers.
- Decide what to delegate.
- Follow steps for effective delegation.
- Select the right person for the right task.
- Delegate an appropriate level of authority.
Segment One Modules
- The Why: Understanding Benefits, Drawbacks, and Barriers
- The What: Identifying Tasks
- The Who: Choosing the Right Person
- The How: Following Some Basic Rules
- The Pitfalls: Avoiding Common Problems
Segment Two Objectives
At this segment’s conclusion, participants should be able to:
- Communicate what’s delegated effectively.
- Use questions to generate buy-in, coach, and confirm understanding.
- Monitor delegated tasks.
- Give feedback.
- Overcome resistance.
Segment Two Modules
- Getting Together: Holding the Delegation Meeting
- Communicating Effectively: Words Matter
- No Dropped Balls: Checking In and Following Up
- Giving Feedback: Recognition and the Improvement Cycle
- Troubleshooting: When People Don’t Perform
Target Audience
This virtual training program is designed for groups that want to:
- Improve their ability to delegate tasks effectively.
- Learn strategies for selecting the right person for each task.
- Enhance communication skills for delegation and feedback.
- Develop methods to monitor progress and ensure accountability.
- Overcome resistance and address common delegation challenges.
Suggested Format
- Two-Segment Virtual Classroom Course
Questions This Course Answers
- Where can I find a virtual training course to improve delegation skills?
- How can managers learn to assign tasks more effectively and hold team members accountable?
- Is there a workshop that covers communication strategies for successful delegation?