Why Communication Skills Training Matters
Good communication skills are essential in today’s workplace. Whether it’s:
- communication with tact and diplomacy,
- managing up,
- dealing with difficult people,
- understanding people style,
- using emotional intelligence, or
- listening to others,
knowing how to communicate can mean the difference between success and failure.
Our Communication Skills Courses
At Business Training Works, we’ve taught communication skills for more than 20 years. We’ve developed a wide range of interactive communication skills workshops and training courses to address a myriad of communication skills topics: interpersonal communication, developing listening skills, emotional intelligence, building trust, identifying strengths, and a host of other subjects related to building stronger workplace relationships.
Our programs are not lecture based, and we will never send you people who will talk at you for a few hours and think they’ve done their job. The training programs we facilitate are interactive, participant focused, and designed to help those attending identify tactics they can put to immediate use.
When hiring us to work with your team, we will partner you with a facilitator early in the process. This person will work with you to understand your goals and objectives and what’s important to you. We will never send you a novice whose knowledge is limited to what’s in a manual.
To review course overviews for our existing training courses and workshops, click on the links below. Alternatively, see the short program descriptions found further down on this page. If you find the volume of options overwhelming or don’t see exactly what you are looking for, let’s talk. We look forward to learning more about you and your team and how we can help you achieve your training goals and objectives.
- H – Half-Day Onsite Training Course
- F – Full-Day Onsite Training Course
- M – Multi-Day Onsite Training Course