Course Highlights

This change management workshop for individual contributors will:

  • Identify signs of change.
  • Offer a model for navigating the emotions associated with workplace change.
  • Suggest areas where change will most likely manifest during times of transition.
  • Provide frameworks for adapting to change and self-advocating.
  • Recommend strategies for dealing with the non-linear nature of change navigation.

Course Overview

Unless time stands still, shift will happen. The key is knowing how to navigate those changes. This hands-on half-day workshop is designed for people who have experienced or will experience significant workplace changes. The program explains the change process and offers three frameworks: one for managing it, another for addressing the emotions associated with change, and a third for self-advocating once a change is implemented.

Program Objectives

At this program’s conclusion, participants should be able to:

  • Identify signs of change.
  • Discuss the internal and external forces that can prompt change.
  • Explain why it’s important to be on the lookout for changes.
  • Outline positive and negative reactions to change.
  • Discuss the factors that determine reactions.
  • Apply the SHIFT model for dealing with the emotional aspects of change.
  • Explain the change pyramid and where changes typically manifest at work.
  • Apply the COPE framework for adapting to change.
  • Use the FAIR framework to self-advocate during change.
  • Identify strategies for dealing with the non-linear nature of change acceptance.

The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session(s).

Workshop Outline

The Tremors Begin: Cracks in the Foundation

This program starts with a discussion about the signs of change, from glaring to subtle, and why paying attention to the early signs of transition is important. Following that conversation, we look at the internal and external forces that drive change and the benefits of being on the lookout for workplace shifts.

Shifting Floors: Sinking Sand Underfoot

During this workshop segment, we will talk about reactions to change, both positive and negative, and the factors that can determine which side of the bell curve people will navigate when faced with a transition. Next, we will look at the SHIFT model for navigating the emotions that arise when people face transition.

You Are Here: Mapping The Unstable Landscape

Workplace changes can trigger a domino effect, causing ripples that impact daily life. This part of the course looks at how roles and relationships, processes, and work product requirements can shift during times of change and how to overcome challenges.

Finding New Footing: Taking Action

This workshop segment introduces the COPE framework for navigating workplace change. During this program module, participants will learn the framework and then practice applying it to several vignettes.

Stepping on to New Ground: Coping Language

Voicing concerns in a professional setting can be a tricky task. Following a structured approach that ensures clarity, respect, and a focus on solutions is crucial to doing it effectively. This part of the course introduces the FAIR framework for self-advocating and voicing concerns. As in the previous segment, participants will learn the framework and then practice applying it to various scenarios.

Slippery When Wet: Backsliding and Stabilizing

Change isn’t a linear journey; setbacks, regressions, and detours follow moments of progress. This final part of the program offers ideas for embracing the ebbs and flows of managing change.

By the end of this information-packed half-day course, participants should feel better prepared to tackle current changes and those to come.