Cultural Diversity Training
Cultural Intelligence: Working Smarter in a Multicultural Organization
This cultural intelligence and cross-cultural training course will:
- Increase participants’ cultural intelligence and appreciation for cultural differences.
- Provide an academic framework for understanding culture cultural diversity.
- Offer concrete tips for putting cultural diversity theory into practice.
- Prepare participants to work better with people from cultures different from their own.
The world is a global economy and most likely staying that way. Gone are the days of working only with people who grew up where and how you did. Sure, you may sit right next to someone who went to elementary school with you, but on your other side, you may find someone who spent his youth halfway around the globe.
Are you and your team able to navigate the multicultural workplace with little difficulty, or do you sometimes struggle to understand why others think and act in ways different from your own? The simple fact is, unlike the workplace of previous decades, people’s norms and expectations are more varied than ever.
Cultural Intelligence: Working Smarter in a Global Economy is an introductory cross-cultural training course designed to help participants understand how culture impacts behavior and how they can adapt their actions to realize better communication among colleagues, clients, and customers within a multicultural organization.
The program covers cultural differences in how people view relationships with others, variations in how different groups interpret what is said and not said, three distinct views of time, and divergent views on such topics as equality among people, roles, and rewards.
At this program’s conclusion, participants should be able to:
- Describe what culture is and the common elements all cultures share.
- Explain why cultural intelligence is important.
- Identify common communication roadblocks associated with cultural differences.
- Explain Geert Hofstede’s dimensions of culture.
- Describe Edward Hall’s work on time.
- Interpret and adjust communication for people from high-context cultures and low-context cultures.
- Explain variations in body language and paralanguage.
- Quickly reference additional information related to cross-cultural communication.
The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).
Easy Math: Norms + Values + Beliefs = Culture
Another Dimension: The Work of Geert Hofstede
Does Anybody Really Know What Time It Is?: Chronemics Made Easy
I Thought I Saw What You Were Saying: Cross-Cultural Body Language Explained
Destination Delta: Putting Lessons into Practice
- Half-Day Training Course
Onsite Training Course Reminders
Our instructor-led training courses are available to private groups. These workshops are not offered in a public seminar format. Please contact us to speak with a facilitator about your needs and bringing training to your organization.
We offer training in the District of Columbia and the following US states: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
We also travel to Africa, Australia and New Zealand, Asia, Canada, Central America, Continental Europe, the Middle East, and the United Kingdom.
Please contact us about your location.