Course Outcomes

This communication styles course will:

  • Offer a fun, easy, and memorable alternative to the DISC behavioral styles model.
  • Provide a thorough examination of four communication styles.
  • Help participants identify their preferred style(s), strengths, and opportunities.
  • Suggest techniques for communicating with people with different style preferences.

Course Overview

This program is based on Business Training Works’ popular assessment, The Communication Jungle. During this interactive course, participants will learn about four communication styles, the strengths of each style, their preferred style(s), and how they can adjust to work better with people with style preferences different from their own.

Program Objectives

At the program’s conclusion, participants should be able to:

  • Explain what a communication style is.
  • Describe each of the styles in The Communication Jungle.
  • Identify the strengths and weaknesses of their own style(s).
  • Identify the strengths and weaknesses of other styles.
  • Demonstrate how to adjust their styles to work better with people with different styles.
  • Develop a personal action plan for using The Communication Jungle.

The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of the participant materials prior to the session(s).

Workshop Outline

So, Hi: What’s Your Style?

This program begins with an introduction to people styles. Participants will take part in a card trading activity, and learn about style preferences and their importance in understanding how people prefer to give and receive information.

Jungle Moves: The Lion Sleeps, the Peacock Struts, Etc.

In this segment of the program, participants will complete The Communication Jungle assessment, and they will explore how each style operates in its preferred environment and in situations where they feel stress. Next, participants will practice adjusting communication to address the needs of people with different styles.

Working with Others: How to Adapt 

During this part of the workshop, participants will look at group dynamics and how small changes can influence how others act and react.  Examples include performance feedback, team meetings, and personal interactions.  The activities in this segment will depend on the roles and goals of the people attending the session.

What Am I Going to Do with This?: Action Planning

In this final discussion, participants will spend time creating an action plan to map out how they plan to use what they’ve learned back in the workplace.

At the program’s conclusion, participants should have a clear understanding of people styles and how they can work with a wide range of individuals.