Course Highlights

This change management training course will:

  • Explain six commonly occurring change barriers.
  • Introduce the Explorer model for understanding the roles people adopt during change.
  • Explain the change cycle.
  • Provide a framework to plan a change initiative.
  • Offer frameworks for gathering and sharing feedback.
  • Suggests ways for capturing lessons learned.

Course Overview

This change management course offers a blend of theoretical understanding and practical application tailored for professionals navigating organizational change. Participants will gain insights into common change barriers, various reactions to change, and the intricacies of the change cycle. Central to the program is the TRANSFORM model, a comprehensive framework guiding change from inception to conclusion. This model emphasizes strategic planning, overcoming obstacles, and effectively embedding change into an organization’s culture.

Key components of the course include the FEED and IDEAS frameworks, which focus on the art of feedback in facilitating change. These models help participants develop clear communication and stakeholder engagement skills crucial for successful change management. The course also highlights the importance of celebrating milestones and capturing lessons learned, ensuring that change initiatives are successful, sustainable, and integrated within the organizational fabric. This program equips attendees with essential tools and strategies, preparing them to lead and manage change effectively in their organizations.

Program Objectives

At this program’s conclusion, participants should be able to:

  • Explain six common change barriers.
  • Describe the Explorer model and the various ways people react to change.
  • Explain the change cycle.
  • Apply the TRANSFORM model to change initiatives.
  • Identify best practices for creating a clear vision.
  • Explain tactics for rallying support around change.
  • Discuss ways to assess change readiness.
  • Develop change messages.
  • Describe various change tracking methods.
  • Apply the FEED and IDEAS frameworks for gathering and sharing feedback.
  • Identify strategies for discovering and overcoming obstacles.
  • Explain the importance of pausing to consolidate and celebrate gains during change initiatives.
  • Describe best practices for embedding changes into an organization’s culture.
  • Capture lessons learned after a change initiative.

The following outline highlights some of the course’s key learning points. As part of your training program, we will modify content as needed to meet your business objectives. Upon request, we will provide you with a copy of participant materials prior to the session(s).

Workshop Outline

Take Six: Understanding Common Change Barriers

Change, the ever-present force in our lives, can be a path to evolution or a treacherous journey if we’re not prepared. Six formidable obstacles often stand in the way of most organizations’ successful transformation. This program begins with a review of those barriers, allowing participants to identify any that are evident in their current situations.

The Explorer Model: Roles and Attitudes Toward Change

In any change process, people react differently: some drive change, others quickly adopt the vision, some are hesitant, a few stand still until they see evidence of progress, and some firmly resist. This program segment introduces the Explorer model to understand the roles people typically adopt during change and explores strategies for working effectively with each group as the organization navigates through transformation.

From One Port to Another: The Change Cycle

Most people experience various stages during significant transformations, from initial loss and doubt to eventual integration and growth. This part of the program examines the change cycle, emphasizing its non-linear nature, and discusses how to identify and support individuals at each stage.

TRANSFORM: Moving from Here to There

The “TRANSFORM” model offers a comprehensive and structured approach to managing change. It begins with targeting a clear vision and extends to building support, engaging stakeholders, strategizing, planning, and overcoming obstacles. The culmination of this model is in reinforcing and embedding the change within the organization’s culture, ensuring both sustainable and impactful transformation. Throughout this module, we will examine each stage of the TRANSFORM model with real-world examples. Participants will also learn the FEED and IDEAS models as tools to facilitate and ensure effective two-way feedback.

Evaluate The Change: Capturing Lessons Learned

Like retrieving sunken treasure, capturing lessons learned after a change initiative is invaluable, requiring specific tools and skills. This program segment will guide participants in extracting and applying these insights effectively.

Participants will conclude this program with a well-rounded understanding of change management and practical skills and strategies to effectively manage and lead successful change initiatives within their organizations.