Our online negotiation and conflict management courses address a range of needs: handling workplace conflict, managing conflict in a project setting, and negotiation fundamentals.

Each course takes between two and six hours to complete. The programs include an assortment of videos, interactive exercises, case studies, and self-assessment tools.

Learners can earn and download a certificate after completing a course assessment and earning a passing score.

To explore the course objectives, click on the links below to view the program outlines.