Online Communication Skills Course

Available Formats

  • Self-Paced Online Partner Course

Course Overview

Most modern workplaces have an expectation that their employees can and will collaborate effectively, regardless of whether they sit beside their coworkers or are separated by an ocean and several time zones. This introductory course focuses on collaborative communication skills and provides best practices and effective tips for having successful interactions in a range of workplace settings.

Program Objectives

After completing this course, learners should be able to:

  • Identify the factors in interpersonal communication.
  • Modify their communication strategy to be successful in small and large groups.
  • Devise a strategy for working effectively in remote settings, including in telework settings.
  • Explain the purpose of various types of meetings and their expected outcomes.
  • Communicate effectively in meetings.
  • Prepare for, moderate, and follow up after a meeting to ensure good use of organizational resources.
  • Document meetings and distribute minutes or a meeting summary as appropriate.

Target Audience

This course is targeted to those people wishing to improve their interpersonal communication skills and ability to work collaboratively.



Estimated Hours to Complete


Pricing and Enrollment Information

Click here to go to our purchase page.

Self-Paced Online Training Course Reminders

  • Online courses are priced per seat.  Learners should have their own seats for any course in which they participate.
  • For organizations with 25 or more learners for any given course, please contact us for group pricing.
  • Business Training Works’ short courses require a score of 85% to earn a certificate.  Our Mindedge offerings require a score of 70% to earn a certificate and continuing education credits.
  • Online courses must be completed within 30 days of purchase. Learners can stop and resume courses at their discretion.  They do not have to complete a program in one sitting.
  • For an additional fee, learners who do not complete a program within the 30-day window can extend their access.
  • Course suites have extended learning times and are not restricted to the 30-day window.

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