This course addresses the basics of good business writing. The ideas, techniques, and checklists in this program apply to all forms of written workplace communication: emails, memos, reports, brochures, proposals, presentations, catalogs, and websites.
Topics include formal and informal outlining techniques, methods for isolating the main message in a text, editing tactics for improving clarity and reducing unnecessary words and jargon.
After completing this course, learners should be able to:
- Recognize the difference between ineffective and effective writing.
- List and define four major factors of effective writing (clarity, tone, organization, and delivery).
- Recognize the role of the audience in effective communication and the importance of understanding an audience’s needs.
- Employ formal and informal outlining techniques.
- Use techniques for overcoming writer’s block.
- Recognize the importance and dangers of writing quickly.
- Revise to eliminate wordiness, unnecessary phrases, redundancy, and jargon.
- Write more effective emails and recognize the appropriate use of email in an organizational setting.
- Employ checklists for organizing, writing, and revising.
This course is designed for adult learners interested in improving their written communication skills.
Estimated Hours to Complete
Pricing and Enrollment Information
$99.00 (US) per seat