Course Overview

This course addresses the basics of good business writing. The ideas, techniques, and checklists in this program apply to all forms of written workplace communication: emails, memos, reports, brochures, proposals, presentations, catalogs, and websites.

Topics include formal and informal outlining techniques, methods for isolating the main message in a text, editing tactics for improving clarity and reducing unnecessary words and jargon.

Program Objectives

After completing this course, learners should be able to:

  • Recognize the difference between ineffective and effective writing.
  • List and define four major factors of effective writing (clarity, tone, organization, and delivery).
  • Recognize the role of the audience in effective communication and the importance of understanding an audience’s needs.
  • Employ formal and informal outlining techniques.
  • Use techniques for overcoming writer’s block.
  • Recognize the importance and dangers of writing quickly.
  • Revise to eliminate wordiness, unnecessary phrases, redundancy, and jargon.
  • Write more effective emails and recognize the appropriate use of email in an organizational setting.
  • Employ checklists for organizing, writing, and revising.

Target Audience

This course is designed for adult learners interested in improving their written communication skills.

Prerequisites

None

Estimated Hours to Complete

4-6

Pricing and Enrollment Information

$99.00 (US) per seat

Access Time

90 Days