Online Business Writing Course

Available Formats

  • Self-Paced Online Partner Course

Course Overview

This course addresses the basics of good business writing. The ideas, techniques, and checklists in this program apply to all forms of written workplace communication: emails, memos, reports, brochures, proposals, presentations, catalogs, and websites.

Topics include formal and informal outlining techniques, methods for isolating the main message in a text, editing tactics for improving clarity and reducing unnecessary words and jargon.

Program Objectives

After completing this course, learners should be able to:

  • Recognize the difference between ineffective and effective writing.
  • List and define four major factors of effective writing (clarity, tone, organization, and delivery).
  • Recognize the role of the audience in effective communication and the importance of understanding an audience’s needs.
  • Employ formal and informal outlining techniques.
  • Use techniques for overcoming writer’s block.
  • Recognize the importance and dangers of writing quickly.
  • Revise to eliminate wordiness, unnecessary phrases, redundancy, and jargon.
  • Write more effective emails and recognize the appropriate use of email in an organizational setting.
  • Employ checklists for organizing, writing, and revising.

Target Audience

This course is designed for adult learners interested in improving their written communication skills.



Estimated Hours to Complete


Pricing and Enrollment Information

Click here to go to our purchase page.

Self-Paced Online Training Course Reminders

  • Online courses are priced per seat.  Learners should have their own seats for any course in which they participate.
  • For organizations with 25 or more learners for any given course, please contact us for group pricing.
  • Business Training Works’ short courses require a score of 85% to earn a certificate.  Our Mindedge offerings require a score of 70% to earn a certificate and continuing education credits.
  • Online courses must be completed within 30 days of purchase. Learners can stop and resume courses at their discretion.  They do not have to complete a program in one sitting.
  • For an additional fee, learners who do not complete a program within the 30-day window can extend their access.
  • Course suites have extended learning times and are not restricted to the 30-day window.

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