Virtual Supervision Skills Course

Course Highlights

This management skills crash course for supervisors will:

• Provide a foundational understanding of the role and responsibilities of supervisors.
• Teach participants how to align their behaviors with the organization’s values and culture.
• Explain the key components of holding people accountable and where a supervisor’s responsibility begins and ends.
• Offer practical tools for effective delegation, communication, and coaching.
• Introduce the LLC coaching method for supporting employee growth and development.
• Cover techniques for giving praise, holding performance conversations, and providing corrective feedback.

Course Overview

This two-hour crash course in supervision covers the fundamentals managers should know about supervising others. It offers practical tools participants can apply immediately after the class. Topics include accountability, communication, delegation, coaching skills, and performance feedback. This program is appropriate for people new to supervision and those interested in sharpening their skills with a quick refresher course.

The course will cover key supervisory responsibilities, including aligning actions with organizational values, holding people accountable, and maintaining clear communication channels. Participants will also explore effective delegation techniques, learn to coach using the LLC model, and gain practical feedback strategies for both praise and corrective action. By the end of the session, participants will be equipped with actionable strategies to improve their supervisory skills and lead their teams more effectively.

Note: This course is designed to get people up to speed as quickly as possible. It is not a comprehensive management skills program.

Program Objectives

At this program’s conclusion, participants should be able to:

• Outline their responsibilities to their direct reports.
• Choose behaviors that align with their organization’s values and culture.
• Differentiate activities for which they can and can’t hold others accountable.
• Explain to their direct reports what an “A” looks like.
• Delegate at the right level.
• Give complete information when delegating.
• Encourage questions when delegating.
• Develop a check-in schedule.
• Use the LLC coaching method.
• Leverage praise effectively.
• Hold a basic growth-and-development conversation.
• Provide corrective feedback.

Program Modules

• Fundamentals: A Supervisor’s Role and Responsibilities
• Cornerstones: Values and Culture
• Work Management: Accountability
• From Me to You and Back: Communication
• Assignments: Delegation
• Improvements: Coaching Skills
• Cards on the Table: Performance Feedback

Target Audience

This virtual training program is designed for groups that want to:

• Equip new supervisors with essential management skills quickly.
• Provide a refresher for experienced supervisors looking to sharpen their abilities.
• Develop a foundation in accountability, delegation, and coaching for better team management.

Suggested Format

• Two-Hour Virtual Training Course

Questions This Page Answers Supervisor Training

• How can new supervisors quickly develop fundamental management skills?
• Where can I find a virtual course to teach my team basic supervision techniques?
• My supervisors need a crash course in management. Who can help?