Course Overview
This online performance management course is a partner course that introduces the core discipline behind managing performance well: setting clear expectations, checking progress, reinforcing strong performance, and correcting problems early. It also explains how a formal performance management system supports consistency across managers so those practices happen reliably across an organization.
This is a partner course offered alongside our instructor-led programs. It provides a self-paced option for managers who want a structured overview of performance management fundamentals without waiting for a workshop date.
The course covers the value of performance management systems, common performance appraisal methods, and how to conduct a performance management interview. It also addresses performance-based incentive strategies, Management by Objectives, organizational development practices that support performance, and quality management methods that improve products and services.
Who This Helps
This course is a strong fit for managers and supervisors who want a clearer, more consistent approach to setting expectations, assessing performance, and holding productive performance conversations. It is also useful for HR partners who want a shared baseline for performance management practices across teams.
What Learners Will Do Better
- Explain why performance management systems improve consistency and follow-through across an organization.
- Compare common appraisal approaches and choose methods that fit different roles and environments.
- Run performance interviews with clearer structure, stronger documentation, and more actionable outcomes.
- Use incentive strategies more thoughtfully, aligning rewards with measurable performance.
- Apply Management by Objectives as a practical way to connect goals, measures, and accountability.
- Connect individual performance conversations to broader organizational development practices.
- Recognize how quality methods support better performance outcomes in products and services.
How Teams Get Value From It
Teams use this course to establish a shared baseline for how performance gets discussed, assessed, and reinforced. Common uses include assigning the course to new managers, using it as pre-work before performance-cycle conversations, and aligning managers on consistent appraisal and interview practices.
Time, Access, and Credits
Estimated learning time is approximately 3 hours. Access runs 90 days. The course carries 0.3 IACET CEUs and 3 credits each from HRCI, SHRM, and ATD. It also includes 3 PMI PDUs, broken out as 0.75 Ways of Working, 1.25 Power Skills, and 1 Business Acumen.
Volume Pricing and Coordinated Enrollment
If purchasing seats for a group, contact us about volume pricing and coordinated enrollment.