Virtual Management Training

Course Highlights

This online instructor-led management skills course will:

• Offer a flexible foundation of essential management principles for leaders and supervisors.
• Address six important concepts that every manager must grasp to lead effectively.
• Provide practical frameworks that participants can apply directly to their roles.
• Give participants the opportunity to practice and reinforce skills learned during the course.
• Allow participants to build on the foundational principles with additional segments, including modules on delegation, coaching, counseling, and change management.

Course Overview

Effective leadership starts with mastering a core set of management principles that help align people, processes, and products with the organization’s purpose. “Six Core Principles: What Every Manager Should Know” lays the groundwork for a broader leadership development program designed to meet the unique needs of different organizations.

This two-segment core focuses on understanding the role of managers in connecting purpose, people, processes, and products while fostering a culture of appreciation and open communication. Segment one emphasizes the importance of these connections and the value of appreciation and persuasive communication. Segment two centers on clarity in expectations, regular feedback, and the impact of effective communication on employee performance. This course provides actionable, hands-on learning, allowing managers to practice and apply their skills in real-time.

In addition to this foundational course, participants can expand their learning through additional modules covering essential management topics, including delegation, coaching, counseling, and change management. These supplementary segments can be mixed and matched to build a customized training program that aligns with the specific challenges faced by teams.

Segment One Objectives

At this segment’s conclusion, participants should be able to:

• Explain how an organization’s people, processes, and products connect to its purpose.
• Describe what happens when either people, processes, or products don’t support the purpose.
• Discuss the value of appreciation and its influence on employee engagement.
• Practice using appreciation to reinforce positive behaviors.
• Explain how asking questions supports persuasion and influence.
• Create effective questions to foster collaboration and buy-in.

Segment One Modules

• The Calculus: How Purpose, People, Products, and Processes Work Together
• Appreciation: What Every Person Wants
• Persuasion: People Don’t Argue with Their Own Data

Segment Two Objectives

At this segment’s conclusion, participants should be able to:

• Describe how ambiguity creates communication obstacles and impacts employee performance.
• Practice creating up-front contracts to remove ambiguity and establish clarity.
• Discuss the importance of setting high expectations for others.
• Communicate high expectations clearly and effectively.
• Explain the value of regular feedback in driving performance improvements.
• Practice using the LLC feedback method for delivering clear, actionable feedback.

Segment Two Modules

• Clarity: The Ambiguity Obstacle
• Great Expectations: How to Set Ambitious Targets
• Regular Communication: The LLC Method

Additional Segments Available

• Delegation and Empowerment: Best practices for assigning tasks and developing trust in your team.
• Coaching for Performance: How to guide employees through ongoing development and growth.
• Counseling and Corrective Action: Addressing performance issues with tact and care.
• Change Management: Preparing teams for transitions and future challenges.

Target Audience

This virtual training program is designed for groups that want to:

• Build foundational management skills that apply across various team roles.
• Improve leadership capabilities by fostering employee engagement and clear communication.
• Set ambitious targets and maintain high standards for team performance.
• Strengthen feedback practices to support continuous development.
• Tailor their learning with additional modules on delegation, coaching, and more.

Suggested Format

• Two-Segment Virtual Classroom Course with Optional Add-On Segments

Questions This Page Answers About Instructor-Led Management Training

• Who offers a management training series in a virtual format?
• Who offers instructor-led management training online?
• Where can I find a program to quickly upskill my managers?