Course Highlights
This web-based interviewing skills course will:
- Outline best practices for finding and identifying top talent.
- Provide a structured approach to the interviewing process to enhance consistency and reduce bias.
- Clarify legal and illegal interview questions and offer alternative ways to gain insights within legal boundaries.
- Offer methods for building rapport with candidates to create a comfortable environment for sharing.
- Share tips for recognizing warning signs and red flags in candidate responses.
Course Overview
This virtual classroom course provides a foundation in interviewing skills, equipping participants with the tools needed to conduct successful, legally compliant interviews. The course begins by addressing the impact of hiring the right candidate and the cost of making poor hiring decisions. Participants will explore a proven, step-by-step approach to interviewing that enhances consistency and reduces bias, including pre-interview preparation, structured questioning, and post-interview evaluation.
Additionally, this program emphasizes the importance of using behavioral and situational questions to uncover relevant insights while avoiding common interviewing biases. Legal guidelines are essential, as the course clarifies what constitutes an illegal question and offers legally compliant alternatives. Participants will also learn the art of building rapport to encourage candid responses and receive guidance on conducting reference checks to validate candidate information.
This program is ideal for hiring managers, recruiters, and team leaders aiming to enhance their interview techniques, reduce hiring risks, and contribute to the success of their organization by selecting candidates who truly fit the role.
Program Objectives
At this program’s conclusion, participants should be able to:
- Describe the importance and organizational impact of effective interviewing and hiring.
- Apply six key interviewing principles to help identify and attract the best candidates.
- Recognize and avoid common biases and pitfalls in the interview process.
- Use behavioral and situational questions effectively to gather relevant information.
- Differentiate between legal and illegal questions and reframe inquiries to remain compliant.
- Follow a structured, step-by-step interview process to enhance consistency and fairness.
- Create an action plan for continuous improvement as an interviewer.
Program Modules
- Why Interview Well: The True Costs and Benefits of Hiring Right
- Six Essential Principles of Interviewing: What Every Interviewer Must Know
- Structuring Success: The Step-by-Step Process for Conducting Effective Interviews
- Open for Answers: Crafting Questions That Get to the Core of the Candidate
- Good Communication: Building Rapport for Better Interview Outcomes
- The Law: What’s Legal and What Isn’t
- Difficult Applicants: Recognizing and Responding to Red Flags
- Reference Checks: Verifying the Facts
Target Audience
This virtual training program is designed for groups that want to:
- Improve the quality of their hires by mastering effective interview techniques.
- Learn how to structure and standardize interviews to ensure consistency.
- Build awareness of legal considerations and avoid costly mistakes in hiring.
Suggested Format
- Two-Hour Virtual Training Course
Questions This Page Answers About Effective Interviewing Training
- Where can I find training that will help my team improve their interviewing skills?
- How can we avoid legal pitfalls during interviews while still gathering useful information?
- What are some structured approaches to interviewing that can help us identify top talent?