Online Interviewing Skills Course

Course Overview

The interview process is a vital tool for evaluating candidates for open positions, yet it can sometimes lead to biased or ineffective hiring decisions. This HR Skills®: Interviewing course equips HR professionals with the tools to construct a fair and effective interview process. Participants will learn about various types of interviews, how to design thoughtful and effective interview questions, and strategies for handling unexpected scenarios. The course provides best practices to ensure that interviews are structured to result in quality hires.

Key Topics

• The Role of Interviews in Hiring: Understanding the purpose and limitations of interviews.
• HR’s Role in Interviews: Planning and executing effective interview processes.
• Recognizing and Avoiding Bias: Identifying and addressing common problems with interviews.
• Fair Evaluation Processes: Establishing criteria to objectively assess candidates.
• Interview Best Practices: Planning, conducting, and refining interview techniques.
• Types of Interview Questions: Exploring open-ended, behavioral, situational, and other question categories.

Learning Objectives

At the conclusion of this course, participants should be able to:

• Describe the purpose and information an interview can gather.
• Understand the role of HR professionals in designing and conducting interviews.
• Recognize and mitigate biases in the interview process.
• Establish a structured, fair process to evaluate candidates.
• Plan and execute effective interviews using industry best practices.
• Differentiate between various types of interview questions and their appropriate use.

Credits

• 0.3 IACET CEUs
• 3 HRCI Credits
• 3 SHRM PDCs
• 3 ATD CI Credits

Key Features

• Mobile-friendly and audio-enabled for flexible learning.
• Badge and credit-awarding for professional growth.
• Fully accessible content for diverse learners.
• Games, flashcards, and real-world case studies for interactive engagement.
• Expert-supported for personalized assistance.
• Video content for enhanced understanding.

Refund Policy

Refunds are available within 7 days of purchase, provided less than 10% of the course has been completed. Completion progress can be tracked on the Course Progress page.

Notes

• Estimated time to complete: 3 hours.
• This course includes an “Ask the Expert” tool, allowing participants to seek guidance from subject matter experts. Questions are typically answered within 24 hours.
• Accredited by MindEdge for IACET CEUs, meeting ANSI/IACET Continuing Education and Training Standard requirements.
• Learners must achieve a minimum test score of 70% to qualify for CEUs.

Pricing and Enrollment Information

$95.00 (US) per seat.