Course Highlights
This generational diversity course will:
- Explore how race, gender, socio-economic status, and regional differences influence individual generational experiences.
- Explain the importance of understanding generational dynamics across professions and industries.
- Provide an overview of generational cohorts and the unique value they bring to the workplace.
- Highlight the factors driving generational shifts, including technology, social values, economic trends, and communication preferences.
- Introduce strategies for adapting to and working with diverse generations in the workplace.
- Offer practical tools like the BRIDGE model and targeted questioning to promote empathetic and effective communication.
Course Overview
“Finding Common Ground: Tools for Working Across Generations” is a two-hour virtual training program designed to help participants better understand and navigate the complexities of multigenerational workplaces. By exploring how diverse identities and experiences intersect with generational perspectives, this course provides actionable tools for improving collaboration and communication across age groups.
The program begins with a historical overview, examining why generational studies matter and how they influence various professions. Participants will receive a comprehensive introduction to the characteristics of generational cohorts and the value they bring to the workplace. The session will then explore the drivers of generational shifts, including technological, cultural, and economic factors that shape communication preferences and workplace dynamics.
Participants will engage with practical strategies for adapting to generational differences, applying the BRIDGE model to communicate effectively across age groups. They will practice asking thoughtful, inclusive questions to foster understanding and address real-world challenges related to generational diversity. Finally, the course concludes with a forward-looking discussion on how organizations can prepare for evolving workforce dynamics and leverage generational strengths.
By the end of the session, participants will be equipped with the tools and strategies to build stronger, more inclusive teams by bridging generational divides.
Program Objectives
At this program’s conclusion, participants should be able to:
- Discuss how race, gender, socio-economic status, and regional differences affect the individual experiences of each generation’s members.
- Explain why understanding generational differences is relevant across professions and industries.
- Describe the generations and the unique value they bring to the workplace.
- Explain the signs of generational shifts, including technological adoption, social values, economic trends, communication styles, and workforce dynamics.
- Identify adaptation strategies for working with members of different generations.
- Apply the BRIDGE model to enhance communication across age groups.
- Ask questions to facilitate comprehensive and empathetic dialogues.
- Identify solutions to real-world business challenges related to generational diversity.
Program Modules
- Historical Background: Who Studies This Stuff and Why
- Introductions: An Overview of Who’s Who
- Bend and Stretch: Ideas for Adapting
- Building Bridges: Finding Common Ground
- Cha Cha Cha Challenges: What Organizations Will Face
- Be Prepared: Looking Forward
Target Audience
This virtual training program is designed for groups that want to:
- Improve collaboration and communication across generational divides.
- Develop tools to address real-world challenges tied to generational diversity.
- Build inclusive, adaptable teams that leverage the strengths of all age groups.
Suggested Format
- Two-Hour Virtual Training Course
Questions This Page Answers About Generational Diversity Training
- Where can I find a training program that improves communication across generations?
- Where can I learn strategies to adapt to diverse generational styles in the workplace?
- How can my organization address challenges tied to generational diversity?
- What tools can help our team foster understanding and collaboration across age groups?